Utilities Supervisor

Job Summary:

The Utilities Supervisor plans, supervises, coordinates and participates in the maintenance and repair of the County's water distribution, wastewater collection and conveyance systems and related facilities. The position is responsible for field-services staff, preventive and corrective maintenance, pump stations, grinder pumps, equipment reliability, work-order quality, construction observation, and emergency response. The position is a working supervisor who performs and directs complex mechanical, electrical and multi-trade work while developing the technical capability and independence of assigned employees.

Work is performed under the general supervision of the Water & Wastewater Superintendent.

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Plans, prioritizes, assigns, supervises, reviews and participates in the daily work of assigned field-maintenance staff.
• Supervises preventive and corrective maintenance for water distribution systems; wastewater collection and transmission systems; pump stations; grinder pumps; wells, tanks and generators; treatment-facility mechanical equipment; telemetry, SCADA and control hardware;
  Division vehicles, construction equipment, tools and related assets, in coordination with the Chief Operator and other staff as appropriate.
• Uses Fiix maintenance-management software to plan, assign, monitor and close work orders; reviews entries for completeness, accuracy, labor, materials, corrective action and follow-up needs.
• Establishes preventive-maintenance schedules, reviews recurring failures and work-order trends, identifies equipment risks, recommends corrective actions and helps plan equipment repair and replacement.
• Develops employee capability through hands-on training, coaching, cross-training, written procedures and documented competency expectations; evaluates on-call readiness and works to ensure that critical functions are understood by more than one employee.
• Manages the Division's rotating after-hours on-call program.
• Responds to water and wastewater emergencies and provides or coordinates troubleshooting and repair at any hour, including service interruptions, pump failures, alarms, electrical and control problems, blockages, overflows and severe-weather events.
• Performs or directs complex mechanical, electrical, plumbing, controls, and related maintenance and repair work; engages qualified contractors or integrators when needed.
• Inspects and observes new water and wastewater connections, system additions and contractor work; reviews work for compliance with approved plans, County requirements and applicable codes; documents findings and authorizes or recommends acceptance within delegated authority.
• Schedules and coordinates contractors, obtains quotes, assists with scopes of work, monitors contractor performance and verifies completion.
• Operates and oversees the safe use and maintenance of dump trucks, pumper/tanker vehicles, backhoes, trailers and other light and heavy equipment.
• Ensures safe work practices and compliance with applicable MDE and EPA regulations, electrical codes, confined-space requirements, traffic-control requirements, and other applicable requirements.
• Participates in hiring and selection; sets expectations; completes performance evaluations; approves work schedules, timesheets and leave within delegated authority; provides counseling; and recommends or administers corrective action consistent with County policy.
• Assists with annual operating and capital budget preparation and recommends maintenance, equipment and replacement priorities.
• Communicates with customers, contractors, engineers, regulators, vendors and other County departments to resolve service, construction and maintenance matters.
• Maintains required certifications/licenses and performs other duties as required.

Supervision:
The position reports to the Kent County Water and Wastewater Superintendent. Position supervises division staff.