Fraud Analyst; Digital Banking

Job Highlights

• Title: Fraud Analyst
• Type: Full Time
• Experience: 3+ Years
• Function: Consumer Banking
• Location: Chevy Chase, MD, United States
• Company: Forbright Bank

Forbright is a nationwide full-service bank dedicated to exceptional client service and innovative personal banking. It provides creative financing solutions to middle-market businesses and investors across key industries.

The bank is searching for a Fraud Analyst who will be responsible for identifying and preventing fraud within the Digital Banking department by using various systems and models.

Reviews new customer accounts, transactions, and other data for compliance with banking regulations and bank policy, and to identify issues and trends that require action.

• High School Diploma (required)
• Associate Degree (preferred)

• 3+ years of fraud detection/deterrence banking industry (required)
• Prior experience with banking applications, including Alloy, MANTL, Q2 Online Banking, Finxact, and Savana Servicing (highly desired)

• APRP/AAP Credential (preferred)
• CFE Credential (a plus)

• Assess patterns, transactions, and detect suspicious activities that can indicate fraud
• Contact customers and other financial institutions for additional information surrounding their cases as necessary
• Create and elevate cases for BSA/AML or management review
• Ensure compliance with federal regulations about managing consumer accounts
• Identify and communicate fraud trends with stakeholders
• Investigate incidents, conduct in-depth analysis, document findings, and prepare detailed reports
• Guide other operations personnel and collaborate with other business units
• Provide insights on overall fraud prevention, comply with laws and regulations, and stay abreast of emerging technologies, techniques, and fraud trends
• Review and clear alerts/rules for transaction monitoring, take necessary action, and provide feedback on rule performance
• Review and decide new account applications and transactions for accuracy and potential fraud
• Perform other duties as assigned

• Can work cross-functionally with various departments of the Bank
• Detail-oriented and organized
• Excellent written and verbal communication and time management skills
• Familiarity with banking rules and regulations, including Nacha rules and Regulation E (required)

• Communicate verbally or in writing with others
• Operate technology or other office machinery such as printers, scanners, etc.
• Remain in a stationary position
• Use hands and fingers
• Utilize a computer monitor with visual acuity

• 4 weeks PTO
• 401k + company match
• Comprehensive health, dental, and vision plans
• Incentives
• Metro Smart Trip benefits ($50/mo)
• Paid subscriptions
• Remote or hybrid work schedules

Forbright Bank is an Equal Opportunity Employer.