Portfolio Specialist​/Project Coordinator

Rockville, MD

Work Schedule:
Hybrid (minimum 3 days onsite)

Cyber Data Technologies is looking for a seasoned Program Manager or Senior Program Manager to provide strategic and operational leadership across a complex, multi-workstream federal IT engagement. This high‑visibility, client‑facing role spans the full delivery lifecycle — from custom application development and modernization to platform delivery (Service Now), enterprise architecture, database services, infrastructure, and ongoing operations and maintenance — all within a regulated federal environment.

As the senior delivery authority for this program, you will own end‑to‑end performance, serve as the principal relationship manager for federal stakeholders, and ensure commitments are met with consistency and transparency. You will work closely with Product Owners, technical leads, Business Analysts, QA teams, developers, operations personnel, security stakeholders, and organizational leadership to ensure that work is clearly scoped, well‑governed, and delivered with measurable outcomes.

This role also includes ownership of key planning and financial functions — resource forecasting, budget management, capacity planning, and support for business development and capture activities.

• Direct execution and governance across a multi‑team portfolio spanning Business Analysis, QA, Development (Java/.NET), Service Now, Enterprise Architecture, O&M, and Database work streams.
• Own delivery outcomes across concurrent initiatives including modernization, backlog delivery, enhancements, sustainment, integrations, infrastructure changes, and compliance‑driven work.
• Sustain delivery predictability through disciplined program controls: release planning, milestone tracking, dependency management, capacity planning, and throughput visibility.
• Drive clean handoffs from intake through development, release, and sustainment — minimizing scope ambiguity and delivery churn.
• Client Relationship Management & Stakeholder Engagement
• Serve as the senior client‑facing leader, building trust and aligning expectations with federal stakeholders at all levels.
• Lead executive status briefings, roadmap planning sessions, release forums, and working groups with Product Owners and agency leadership.
• Communicate program health, emerging risks, delivery tradeoffs, and key decision points in a proactive, transparent manner that meets federal oversight expectations.
• Facilitate stakeholder decisions, approvals, and escalations needed to keep delivery commitments on track.

• Work with Product Owners and Business Analysts to shape demand into a governed, executable plan — including prioritized backlogs, quarterly roadmaps, milestones, and release schedules.
• Hold high standards for requirements quality, including acceptance criteria, definition of ready/done, traceability, and stakeholder validation.
• Balance competing business priorities, technical feasibility, risk, and capacity to optimize team throughput and reduce priority churn.

• Own and maintain program‑level RAID logs (Risks, Assumptions, Issues, Dependencies) with active mitigation planning and accountability follow‑through.
• Proactively identify delivery risks across cross‑team dependencies, technical constraints, environment stability, stakeholder availability, vendor timelines, and compliance obligations.
• Maintain consistent governance artifacts including status reports, action logs, decision records, release readiness reviews, and change coordination documentation.
• Lead structured escalation processes to resolve issues quickly and minimize delivery disruption.

• Oversee sustainment and operational performance across production and lower environments, prioritizing stability, responsiveness, and continuous improvement.
• Coordinate incident response, triage, and root cause analysis with engineering and…