Director of Hotel Systems Chevy Chase, MD

Director of Hotel Systems

The Director of Systems is a senior leadership role responsible for the strategic oversight, day-to-day administration, and vendor/supplier relationships of all core technology platforms used across the hotel management company's portfolio. This position ensures that critical business systems operate reliably, are continuously optimized, and are properly supported — enabling seamless operations across finance, procurement, reporting, and expense management functions. The Director leads a small, dedicated team and serves as the primary point of contact between the organization and its technology providers.

Key Responsibilities:

• System Oversight & Administration
• Supplier & Vendor Relations
• Business Intelligence & Reporting
• Financial Systems
• Team Leadership
• Strategic Planning & Cross-Functional Collaboration

Where You've Been:

• Education:
  
  Bachelor's degree in Accounting, Management Information Systems (MIS), Business Administration, or a closely related field required. Advanced degree or relevant professional certifications (e.g., CPA, CMA, PMP, or technology certifications) a plus.
• Experience:
  
  5+ years of progressive experience in a systems administration, financial systems, or technology operations role, preferably within the hospitality, hotel management, or multi-unit real estate industry. Demonstrated experience managing or supporting business intelligence platforms, accounting software, procurement/purchasing systems, and expense management platforms. Proven track record of managing vendor relationships and technology contracts. Prior experience supervising or leading a team.
• Skills &
  
  Competencies:
  
  Strong understanding of accounting principles and financial operations, with the ability to bridge the gap between finance and technology. Proficiency with business intelligence and data visualization tools; experience with hotel industry platforms (e.g., Profit Sword, Opera, Sage Intacct, Avero, Concur, Birchstreet, or similar) preferred. Excellent analytical and problem-solving skills with keen attention to detail. Strong project management abilities; capable of managing multiple initiatives simultaneously.
  
  Effective communicator with the ability to translate technical concepts for non-technical stakeholders. High degree of professionalism, integrity, and discretion in handling sensitive financial and operational data.

When You're Here:

This is primarily a remote role. Occasional travel to hotel properties or vendor sites may be required. Standard business hours apply, with flexibility expected during system implementations, upgrades, or critical issue resolution.

We offer a competitive benefits package including health, dental, and vision insurance, 401(k) with company match, paid time off, and professional development support.

Salary Range: $135,000–$165,000 annually, commensurate with experience and qualifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.