Sales Manager Chevy Chase

About Us

Talbots is a leading omni‑channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that is both timeless and timely, with fine quality craftsmanship and gracious service. Relationships are the key to our business; we hire individuals who bring new ideas to the table, understand smart risk‑taking, and can enhance an already thriving culture.

We commit to offering modern classic style for every body type, through a full range of sizes inclusive to every woman in your life.

• Growth: tools to grow beyond this position and into the next.
• Incentive opportunities.
• Benefits: comprehensive benefits packages for full‑time and eligible part‑time employees. Visit our “We Care” page for details.
• Generous merchandise discounts: 50%, 60% and 70% off Talbots and Haven Well within.
• Other perks: referral incentive program, discounts on travel, shopping, concerts and more.

• We win as a team and celebrate each other's success.
• We encourage creativity, innovation and smart risk‑taking.
• We commit to building relationships with customers and associates by knowing, serving and delighting them.
• We act with integrity, transparency, candor and respect.
• We respect, honor and value diversity and invest in a dynamic inclusive culture.
• We embrace community by bringing positive change to those we live and work in.

• Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store.
• Professional with strong work ethic, integrity and respect for others.
• Customer‑centric, understanding how exceptional service contributes to growing store sales.
• Educator, coach and mentor who inspires team associates based on their individual strengths.
• Organized, strategic and capable of making independent decisions in a fast‑paced, ever‑changing environment.
• Clear communicator of business‑related information and brand initiatives.
• Ambitious, enthusiastic and friendly, able to work cooperatively in a diverse environment.
• Technologically adept to navigate, coach and train on POS/iPad/handheld systems.
• Comfortable climbing ladders, moving around regularly and standing for extended periods.
• Able to bend, reach, stretch for product and lift, carry and move at least 40 lbs.
• Willing to work a flexible schedule based on business needs, including opening/closing, weekends and holidays.
• Available 40 hours per week.

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships internally and externally.
• Help customers look and feel their best by providing style advice based on their specific needs.
• Provide meaningful customer‑service experiences that promote product and build brand loyalty.
• Achieve sales and hospitality metrics in key measurable areas including clienteling/outreach, appointment setting and Talbots Classic Awards.
• Reinforce consistent selling and service standards through coaching, training and accountability.
• Prioritize daily tasks and responsibilities to meet the needs of customer, team and business.
• Balance operational and selling energy, ensuring proper planning, scheduling and prioritizing tasks.
• Maintain knowledge of business, competitive landscape, fashion trends and key drivers to identify opportunities that maximize sales and meet financial goals.
• Ensure compliance with all company policies and procedures as well as local, state and federal employment laws.
• Develop and maintain positive working relationships that support a productive work environment.

Note:

This position description is intended to describe the general nature of work performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Store 00020 Chevy Chase Pavilion, MD-Chevy Chase, MD 20815

Regular / Full time

$21.65 – $27.05 per hour (USD)

The Company is an equal‑opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based on qualifications and not on sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity or any other protected class. The Company will provide reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform essential duties or to participate in the application process, please contact  The Company will not revoke or alter a job offer based on a request for reasonable accommodation.