GSOC Officer

Position: GSOC Officer- As Needed

Job Description:

Garda World Security Services is Now Hiring a Surveillance Security Officer!

Please apply using an email address that you can check for further communication from a recruiter!

Ready to suit up as a Surveillance Security Guard?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Flex! Candidate must have the ability to work mornings, evenings, and or overnights, including weekends and holidays to help cover for events. Days on/ off will vary based on site needs. Hours will vary. Full time hours not guaranteed. THIS IS NOT A CYBERSECURITY/IT/HELPDESK POSITION. This position does require the new hire to work at the site and be available immediately in the area for in person interviews and hiring process.
  
  Must have at least 2 years of security experience and 1 year of GSOC experience on resume.
• Competitive hourly wage starting at $32.00 / Hour (Daily Pay is available for Garda World employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at Garda World
• Uniform provided at no cost

Summary:

The GSOC will be responsible for supporting all Principal Security Teams by using best practices to monitor, identify, analyze, inform agents in real-time of the threat environment. Additionally, the GSOC is responsible for the detailed and accurate logging of all security-related information and disseminating information in an efficient and professional manner using various communication methods. The successful candidate will have a passion for customer service, teamwork, and information management.

To perform this job successfully, the GSOC must be a problem solver, possess critical thinking skills and be detail oriented. The candidate will possess the ability to prioritize and complete a variety of specified tasks with a sense of urgency without sacrificing attention to detail or customer service.

Preferred Qualifications:
At least 2+ years of experience in the security field.
At least 3+ years of experience with customer service.
At least 1+ year of experience with Microsoft Office or Google Suite.
At least 1+ year of proven experience working as a Security Operations Center Officer.
At least 1+ year of experience with emergency communication operations.
At least 1+ year of experience with situational awareness tools.

Duties:

• Process and maintain a wide variety of SOPs (Standard Operating Procedures), ERPs (Emergency Response Plans), documents, files, logs, reports, and forms.
• Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets.
• Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services.
• Dispatch emergency responses to (fire, medical, bomb threat, active shooter, trespassers, surveillance detection, etc.) as requested by physical security teams.
• Monitor multiple cameras and tracking software. Demonstrable experience with the GENETEC, CCure software platform or similar
• Confidently maneuver through various computer-based monitoring platforms including camera systems, access control systems, and alarm processing systems.
• Effectively monitor for threats or potential obstacles to security teams by using threat detection intelligence tools and open source research.
• Collect, input, and maintain accurate and detailed records of security operations data within a centralized Intelligence and Data Management Platform.
• Report time-sensitive security information to customers in a professional, succinct, and accurate manner via email, security logs, verbally, or text.
• Anticipate the needs of physical security teams by providing…