Para eHelper XP

Para educator – eHelper

Work Year: 10 months

FLSA Status: Non-exempt

Salary

Schedule:

Classified Grade G: $16.52 per hour – Pay will be spread out over 12 months

Location: South High School, Cheyenne, Wyoming

This position will assist the District’s outside therapy service vendor to link students with a service provider. The eHelper will partner directly with the service provider to ensure LCSD#1 students are being served and their needs are being met.

• Log into the service provider platform on therapy days.
  • Ensure the computer and equipment (headset, webcam) are working properly before sessions begin.
  • Find an ideal location for the computer: quiet, minimal distractions, good lighting.
  • Webcam positioning: ensure the student’s face is well-lit and centered in a webcam view.
• Review the service provider schedule and confirm attendance.
  • Partner with your service providers to confirm the therapy schedule and first session date.
  • Log in early on therapy days to chat with the service provider to confirm which students are present or absent.
  • Confirm a plan for the absent students and any scheduling changes that may be required.
  • Ensure students are at the computer for their session by the scheduled time.
• Inform the service providers of cancellations.
  • Notify the service provider ahead of time if you or a student will be absent.
  • Planned absences need to be communicated to the service provider with at least 24 hours’ notice.
• Partner with the service provider’s Customer Care Team.
  • Notify the Customer Care Team of students that need to be added to the service provider’s caseload.
  • Notify of personnel changes that impact services (e-Helper, Back-up e-Helper, IT, etc.).
  • Report persistent technical issues.
  • Planned absences need to be communicated to the service provider with at least 24 hours’ notice.
• Perform other duties as assigned.

• High school diploma or equivalent
• No experience required
• Experience working with school-age children preferred

• Fingerprinting
• Criminal background check required for hire

• English language skills
• Oral and written communication skills
• Interpersonal relations skills
• Basic math skills
• Bilingual language skills preferred
• Knowledge of child development stages preferred
• Ability to maintain confidentiality in all aspects of the job
• Ability and willingness to work effectively and compassionately with students with all levels of abilities
• Ability and willingness to adhere to attendance expectations and to follow district procedures for absence reporting
• Ability to promote and follow Board of Trustees policies, District policies, and building and department procedures
• Ability to communicate, interact, and work effectively and cooperatively with all people including those from diverse ethnic and educational backgrounds
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate/required safety equipment, and report unsafe conditions to the appropriate administrator

• Operating knowledge of and experience with personal computers and peripherals required
• Operating knowledge of and experience with typical office equipment, such as telephones, copier, fax machine, etc. preferred; required within 2 months after hire
• Operating knowledge of and experience with office productivity programs, such as Microsoft Office Suite, E-mail, etc. preferred; required within 2 months after hire

Reports to: Assistant Director of Special Services

Direct reports: This job has no supervisory responsibilities

Full-Time

• Citizenship, residency or work visa required