Sheriffs Record Specialist

Sheriffs Department Administrative Assistant

Under general supervision, performs a variety of administrative duties in the processing of legal and law enforcement documents and reports in the Sheriffs Department.

• Reviews reports and legal documents, and processes according to policy and procedures.

• Performs research functions to check documents for accuracy of information; codes computerized reports according to procedures; processes, files and distributes related paperwork.

• Creates, updates and maintains criminal records files; researches files and computer databases.

• Receives records requests, and sends information to law enforcement officers, courts, and other agencies and jurisdictions.

• Greets and assists visitors, and answers incoming phone calls; assists customers with rules & regulations, government forms and other documents; provides information and assistance within designated scope of authority.

• Explains nature of Sheriffs Department programs, procedures and services to clients; collects appropriate fees for records services.

• Takes fingerprints for permit applicants and identification programs; takes information from permit applicants.

• Collects statistical data and compiles data for reports; assures the accuracy of databases.

• Provides a wide range of clerical support and administrative duties, including supplies inventory.

• Answers incoming telephone calls and directs the caller to the correct person or work group, or takes and relays messages as appropriate.

• Performs other duties as assigned or required

Knowledge and Skills:

• Knowledge of County policies and procedures.

• Knowledge of basic functions, procedures, and policies of the Sheriff's Department.

• Knowledge of basic laws and regulations governing the release of information from law enforcement agency records.

• Knowledge of the principles of record keeping and records management.

• Skill in public relations and customer service.

• Skill in reviewing documents and extracting relevant information.

• Skill in operating a personal computer utilizing a variety of software applications.

• Skill in establishing and maintaining effective working relationships with public officials, outside agencies, County staff and the general public.

• Skill in effectively communicating verbally and in writing.

Minimum Qualifications:

High school diploma or GED equivalent, AND two (2) year's clerical and computer experience; OR equivalent combination of education, training and experience. Must pass a thorough background investigation, and NCIC certification within six months of hire.