Dental Hygiene Clinic Coordinator

Clinic Coordinator

The Clinic Coordinator ensures the smooth and effective operation of the LCCC dental hygiene clinic by fostering efficient patient flow, delivering high-quality customer service, and supporting both clinical and educational functions. This role contributes to student success and program excellence by maintaining organized systems, coordinating resources, and upholding compliance with institutional, state, and federal standards. As a proactive leader with strong organizational and problem-solving skills, Clinic Coordinator advances the clinic's mission by creating an environment where faculty, staff, students, and patients experience reliable support, professional service, and well-managed operations.

Essential Functions:

• Ensure efficient patient flow and a welcoming clinic environment that supports high-quality care and customer service
• Coordinate and schedule appointments with dentists, faculty, patients, and student-related activities. Confirm and/or cancel appointments as necessary.
• Answer calls and respond to general inquiries and requests for information, from the public or other technical colleges, regarding program or clinic services or operations
• Maintain reliable systems for scheduling, equipment, and supplies so that clinical operations run smoothly and without interruption.
• Promote a safe and organized clinic environment that meets professional and educational standards.
• Maintain records and process billings
• Handle all patient payments, secure and deposit petty cash, and maintain record of these transactions.
• Maintain and oversee the cleanliness and orderliness of the clinic including picking up trash, straightening room, and ensuring sanitary conditions in accordance with established health and safety standards

Program and Educational Support:

• Support student learning and faculty effectiveness by coordinating program schedules, resources, and records.
• Facilitate program meetings and communications to strengthen collaboration and alignment among faculty, staff, and students.
• Order and assign radiography monitoring badges for faculty, dentists, and students. Submit badges for ongoing monitoring on a monthly basis. Dispense prescribed radiography film to students
• Assist students in the scheduling process, patient recordkeeping, and in explaining, demonstrating, and using sterilizer and other equipment

Compliance and Quality Assurance:

• Uphold federal, state, and institutional standards (e.g., OSHA, HIPAA, College policies) to ensure clinic and program compliance.
• Maintain accurate documentation and systems that support accountability, accreditation, and continuous improvement.
• Monitor clinic practices to identify and address risks, ensuring a safe and ethical environment for all stakeholders.
• Sterilize, wrap, and ensure the proper storage of hand instruments in accordance with established health and safety standards.

Administrative and Resource Coordination:

• Provide consistent support to the Program Director and faculty by managing resources, logistics, and information flow.
• Oversee equipment, supply, and inventory processes to ensure resources are available and cost-effective. Inventory, obtain quotes, order, stock, and maintain supplies.
• Maintain organized systems that improve efficiency, accuracy, and accessibility of program and clinic operations.

Leadership and

Collaboration:

• Foster a culture of teamwork, respect, and professionalism among students, staff, and faculty.
• Anticipate and resolve operational challenges through proactive communication and problem-solving.
• Represent the clinic with a customer-focused mindset, ensuring positive experiences for patients, students, and colleagues.

Knowledge, Skills, and Abilities:

• Regulatory Compliance – Knowledge of laws, regulations, and standards relevant to clinical and educational environments (e.g., OSHA, HIPAA, FERPA, Title IX).
• Administrative – Knowledge of office procedures, records management, and workplace terminology.
• Computers – Operation of computers and proficiency with office and clinic software (e.g., Microsoft Office Suite, Outlook, dental management systems).
• Customer and Personal Service – Principles of service excellence, needs…