Grants & Contract Administration Specialist

GENERAL DESCRIPTION:

Looking for a role where you can help people and support programs making an impact across Wyoming?

The Wyoming Department of Workforce Services is seeking a Grant and Contracts Administration Specialist to join the Business Training and Support Unit (BTSU). This position provides administrative and program support across several statewide initiatives, including WyRelocate, the Workforce Development Training Fund, and WyQuality Counts, while also supporting meetings, events, contracts, payments, reporting, and other projects across the BTSU, and the Policy, Research, and Communications Units.

In this role, you will be an important point of contact for individuals, businesses, communities, and program partners. Your work may include helping someone exploring a move to Wyoming connect with resources, reviewing reimbursement or payment documentation, coordinating meetings and events, maintaining program records, assisting with contracts, responding to customer questions, and supporting reporting and outreach activities.

This is a great opportunity for someone who enjoys variety and likes both working with people and keeping the details behind programs organized. The ideal candidate is responsive, dependable, comfortable managing multiple priorities, and able to communicate clearly while providing excellent customer service.

You may be a strong fit for this position if you:

• Enjoy helping people find information, resources, and next steps.
• Enjoy staying organized and goal driven
• Provide friendly and professional customer service by phone, email, and in person.
• Are organized and comfortable managing multiple tasks, deadlines, and follow-up items.
• Pay attention to detail when reviewing documents, payments, invoices, and records.
• Enjoy a position where your responsibilities may vary from day to day.
• Are comfortable learning multiple programs, processes, and systems.
• Can work independently while also supporting a collaborative team.
• Communicate clearly and know when an unusual situation should be elevated for additional guidance.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: (Use the "Apply for this Job" box below)..gov

Human Resources Contact: kelly.gayer

Customer Service & Program Support

• Serve as a point of contact for individuals, businesses, communities, and partner organizations seeking information or assistance with DWS programs.
• Respond to program inquiries through email, phone, help tickets, and other communication channels and connect customers with appropriate resources or staff.
• Provide general information and assistance related to WyRelocate, the Workforce Development Training Fund, WyQuality Counts, and other supported programs.
• Follow up with customers and partners regarding documentation, referrals, payments, program requirements, and other requests.
• Maintain current program, partner, resource, and contact information.
• Help individuals and families exploring relocation to Wyoming connect with employment, community, housing, and other available resources.
• Coordinate with Wyoming's Workforce Centers and other partners to assist individuals with employment and community connections.
• Maintain current information about Wyoming communities, employers, relocation resources, services, and other opportunities.
• Track inquiries, referrals, resource requests, and program connections

• Review and process invoices, payments, reimbursements, W-9s, and supporting documentation for completeness and accuracy.
• Communicate with businesses, customers, and internal staff to obtain missing information or resolve documentation discrepancies.
• Maintain accurate payment, reimbursement, program, and financial records.
• Assist with contract administration, including preparing documents, tracking deadlines and deliverables, and maintaining supporting records.
• Support data entry, reporting, record reconciliation, document retention, and other administrative needs.

• Coordinate meetings and events,…