Business Office Coordinator II

Business Office Coordinator II

The Department of Family Services (DFS) is seeking a Business Office Coordinator II to join a team that is passionate about serving Wyoming children and families. This position will ensure that the day to day operations and systems of the DFS State office, located in Cheyenne, are managed to operate with maximum effectiveness and efficiency to best support the employees and clients served and protect Department assets and client data.

The Wyoming Department of Family Services' work centers around three values:
Safe at home;
Giving families opportunities for success; and Supporting the people who support the families. The Department achieves this vision by giving families opportunities for success throughout their interactions with the Department. Many of the Department's goals reflect the Department's desire to improve service delivery so that families can be successful and remain safe at home, while continuously finding ways to support the staff that are dedicated to serving families.

This position plays a pivotal role in ensuring that staff have the tools and resources needed so they can focus most on helping families.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance;
Paid vacation, sick leave, FMLA, and holidays;
Retirement - Pension and 457B plans that help you build a secure future;
Flexible schedules and work-life balance options;
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Human Resource Contact:
Michelle Johnson / michell.johnson

The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Lead, coordinate, and develop project scopes, schedules, and pilot testing plans for IT initiatives within the agency.
• In coordination with agency staff, make recommendations to the enterprise-level IT and Data Governance team for review and implementation of IT/data decisions and policies.
• Serve as the primary liaison between agency staff and Enterprise Technology Services (ETS) to obtain quotes, recommendations, and approvals for IT purchases.
• Tracks, monitors and reconciles the agency's IT consolidated budget and agency ETS/IT budget (400 series) dollars to ensure accurate and necessary spending of IT dollars.
• Develop and manage systems to track, deploy, and surplus all agency fixed assets, IT hardware, and software licenses.
• Establish a centralized system to track agency leases and associated contracts; collaborate with Wyoming Administration and Information (A&I) to manage lease bids and renewals.
• Provide general administrative support for the agency's central/State office located in Cheyenne, including archiving, conference room maintenance, purchasing, and surplus coordination.
• Partner with cross-functional staff to continuously improve the employee onboarding and offboarding experience.
• Manage the internal IT purchasing tool, maintain a system access permissions log, and regularly update email distribution lists.
• Author agency-wide Standard Operating Procedures (SOPs) for core functions, including IT purchasing, correspondence training, archives, and policy reviews.

Knowledge:
Knowledge of agency organization and goals;
Strong ability to work independently;
Familiarity with IT language and systems;
Familiarity with budget and fiscal processes;
Have an understanding and ability to work within state/ETS purchasing and procurement standards;
Strong proficiency in various Google and Microsoft products for organizational and tracking purposes;
Project management skills and familiarity with project management life cycles;
Strong written and verbal communication skills;
Strong budget and mathematical skills;
Ability to research and problem-solve autonomously;
Ability to analyze data to inform policy decisions;
Ability to facilitate and promote conversation and teamwork;
Ability to maintain confidentiality.

Minimum Qualifications:

Education:

Bachelor's Degree (typically in Business);

Experience:

0-3 years of progressive work experience (typically in Business) with acquired knowledge at the level of a Business Office Coordinator I OR Education & Experience Substitution: 4-6 years of progressive work experience (typically in Business) with acquired knowledge at the level of a Business Office Coordinator I Certificates, Licenses, Registrations:
None

Physical

Working Conditions:

Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Occasional travel may be required. Special physical demands are not required to perform the work.

Notes: FLSA: non-exempt; A valid driver's license may be required. All positions within the Department of Family Services will require a background check, including the taking of fingerprints, which will…