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Customer Success Mgr./ CSM

Director, Value & Customer Success Programs

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Verint Systems, Inc. is looking for a Sr. Manager, Value & Customer Success Programs in Cheyenne, Wyoming. This role will lead a centralized function responsible for equipping Customer Success Managers with the necessary frameworks and tools for effective customer engagement. The ideal candidate will possess strong program management skills and has over 10 years of experience in Customer Success operations.

You will be responsible for designing playbooks, managing customer journey maps, and leading a team towards achieving customer value realization.
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