IDR Gateway Support Specialist
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-06-18
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Cheyenne, Wyoming. This role is focused on providing customer support for IDR Gateway sign-up and user management while ensuring a high-quality customer experience across various communication channels.
The ideal candidate will have a high school diploma, a minimum of 3 years in a customer service role, and a U.S. citizenship. The position offers responsibilities in issue resolution, case logging, and customer follow-up.
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