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Customer Support Supervisor | QA‑Driven Coaching Leader
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-07-01
Listing for:
Cengage Group
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Cengage Group in Cheyenne, Wyoming is looking for a Supervisor, Customer Support to lead a team ensuring exceptional customer service. The role involves conducting quality assurance audits, providing coaching, and setting standards for service excellence.
The ideal candidate will have over 5 years of customer service experience and 1 year of managing teams. This position offers the opportunity to impact customer satisfaction and team performance positively. Join us to help drive innovation in education!
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