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Escalations Lead, Customer Service & Help Desk

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: Sharecare
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below

Sharecare is seeking a Customer Service – Escalations team member in Cheyenne, Wyoming. This role involves handling escalated member concerns and supporting the Customer Service Team through Help Desk operations. Candidates should have previous customer service experience and strong communication skills.

Successful applicants will demonstrate analytic abilities, technical knowledge, and a focus on customer satisfaction. Sharecare promotes equal opportunity and values diverse backgrounds.

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