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Customer Success Architect

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: SHI
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 120000 - 140000 USD Yearly USD 120000.00 140000.00 YEAR
Job Description & How to Apply Below

SHI is seeking a Customer Success Manager - VMware to onboard customers and guide them through their lifecycle, ensuring retention and growth. You will analyze consumption data, serve as SME, and work with internal teams to align offerings with customer objectives.

You will lead regular CSRs, build strong customer relationships, and collaborate with sales to drive co-selling while supporting project delivery and market knowledge growth.

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