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Continuing Education Customer Success Specialist
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-08-23
Listing for:
Pearson
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Pearson is seeking a Customer Service Representative – Continuing Education to generate approval, denial, and renewal letters, and to distribute notices by email. The role handles inquiries via calls, chats, and emails, updates contact info, and manages course credits as needed.
The position requires 5+ years in customer service, strong Excel/Word skills, and superb communication and organizational abilities. It is an on-site role with a 9:30 AM–6:00 PM EST schedule.
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