Advanced Specialist, Service Provider; Special Education

Organizational Information

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world’s innovations. Within the Pearson Virtual Schools (PVS) division we have reimagined K‑12 education through our virtual school and curriculum offerings.

Our schools, Connections Academy and Pearson Online Academy, provide a best‑in‑class online learning environment for K‑12 students to acquire the skills and confidence they need to adapt and thrive in a changing world. We also support school districts with curriculum, teachers, and technology as they make the shift to online. The COVID‑19 pandemic introduced significant disruption and transformation to the K‑12 learning market.

And as a result, our category has seen explosive growth and our business has experienced enormous increases in awareness and enrollments. This presents an incredible opportunity for our team to chart a ground‑breaking path through this shifting environment to achieve continued success.

The Advanced Specialist Service Provider serves as a primary liaison between Pearson Virtual Schools (PVS) and assigned partner schools, providing expert guidance and operational support for Related Services across Student Services programming and Live Services. Operating at a Professional Individual Contributor level, the Advanced Specialist uses processes to support a designated portfolio of schools and services while applying sound professional judgment contributing to the consistent, compliant delivery of Related Services aligned to regulatory expectations and organizational standards.

This role plays a critical part in delivering Related Services; helping schools meet student needs, reduce compliance risk, and strengthen program quality in a virtual environment.

• Works collaboratively within established frameworks and guidelines
• Manages related service and stakeholder needs
• Applies specialized knowledge of special education and student services regulations
• Exercises professional judgment in decision‑making and prioritization
• Contributes to team consistency, quality, and continuous improvement

• Collaboratively support designated partner schools in ensuring required Related Services are delivered in alignment with IEPs, 504 plans, and other documented needs.
• Collaborate with internal teams and vendors to facilitate timely provisioning of related services.
• Monitor implementation to ensure services are delivered consistently and compliantly in a virtual setting.

• Partner with internal and external teams to support coordinated delivery of related services, ensuring alignment to student plans, service frequency, and regulatory requirements.
• Assist schools with navigating service delivery Related Service challenges, continuity concerns, and provider coordination issues.
• Contribute to oversight activities that support service quality, documentation accuracy, and audit readiness.

• Collect, analyze, and interpret Student Services Related Service data to assess program health, compliance indicators, and implementation of quality.
• Provide schools with actionable insight and guidance to strengthen Student Services Related Services programming and address identified gaps.
• Support continuous improvement efforts by identifying trends, risks, and opportunities across assigned schools.

• Serve as a knowledgeable partner to schools for related service vendor needs.

• Provide ongoing related services consultation to school leaders and Student Services staff to build understanding, confidence, and capacity.
• Support onboarding and training of new school staff and/or vendors with related service processes.
• Deliver or coordinate targeted training aligned to Student Services expectations, tools, and best practices.

• Build and…