Critical Facility Engineer

Job Description

BGIS is currently seeking a Critical Facility Engineer (Data Center) to join the team in Cheyenne, WY.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

Position Summary:

We are seeking a self-motivated, tech-savvy Field Support Technician with knowledge of control/PLC systems and hands-on experience in electrical and mechanical troubleshooting, repairs and maintenance. This role supports critical infrastructure and requires the ability to respond to site alarms within a 4-hour window. While the hours are not mandated on site, an on-site presence is required for regular system inspections, maintenance, and 24 hour emergency response.

Key Responsibilities:

• Monitor and respond to system alarms and alerts within a 4-hour window.
• Respond to client requests and concerns regarding critical infrastructure.
• Troubleshoot and maintain PLC-controlled systems and associated systems hardware.
• Provide remote and on-site technical support for controls, electrical, and mechanical systems.
• Collaborate with operations and engineering teams to ensure system uptime and reliability.
• Maintain documentation of service activities, system configurations, and incident reports.
• Collect and provide data to develop standard business reporting metrics for site, equipment, and account status.
• Schedule and perform scheduled maintenance, repairs and system upgrades as needed.
• Schedule and manage vendor maintenance and repairs, as needed.
• Assist with development MOPs (method of procedure) as necessary

Qualifications:

• Controls, electrical systems, and mechanical troubleshooting.
• Familiarity with PLC controls and industrial automation systems.
• Ability to work independently and manage time effectively.
• Strong problem-solving skills and attention to detail.
• Excellent communication and documentation skills.
• Valid driver's license and reliable transportation for on-site response.

Preferred Skills:

• Experience with SCADA or building automation systems.
• Basic networking knowledge (IP addressing, routers/switches).
• Certifications in IT, electrical, or mechanical fields are a plus.
• State of Wyoming Journeyman's electrical license

Work Environment & Expectations:

• Flexible work hours with a standard 40-hour workweek.
• Must be available for on-call response within a 4-hour window.
• Travel to site location as required.

Visit us online at  for more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction.

This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds.

Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility…