Senior Technical Operations Technician

Open Until Filled

The Wyoming Department of Transportation (WYDOT) is seeking a full‑time Telecom Senior Technician in Cheyenne, Wyoming. This position is critical for the repair, installation, and maintenance of mobile or stationary radio transmitting, broadcasting, and receiving equipment and two‑way public safety radio communications systems, mobile broadband communications, and radio equipment in service and emergency vehicles.

• Comprehensive health, dental, and vision insurance after 90 days of employment
• Paid vacation, sick leave, FMLA, and holidays after 6 months of employment
• Retirement – Pension and 457B plans that help build a secure future
• Flexible schedules and work‑life balance options
• Meaningful work that makes a difference for Wyoming communities

• Installs, troubleshoots, repairs, maintains, and inspects public safety agency telecommunications mobile radio systems and related electronic equipment in state‑owned vehicles, buildings, and mountaintop repeater sites.
• Serves as SME for WYDOT Roadside Radio Operations, testing, programming, maintenance, and setup.
• Uses computer software applications to troubleshoot and program telecom devices.
• Installs and maintains devices that interface to commercial broadband services.
• Installs and maintains CAT5e and CAT6 wiring and tests circuits.
• Tests fiber circuits connecting to radio sites and fiber endpoints.
• Assists with installation and integration of communications systems serving roadside ITS components and Highway Advisory Radio stations; provides ongoing maintenance.
• Serves as 24/7 subject‑to‑call technician and participates in a district emergency on‑call rotation, responding to outage repairs.
• Performs high‑priority repairs based on outage reports and automated network performance monitoring; tower climbing up to 200 feet, snowcat and ATV operations.
• Provides training to local radio system users in the operation of advanced telecommunications equipment.

• 3 to 5 years of progressive work experience in the maintenance and repair of electronic devices or telecommunications systems.
• Associate's Degree in Electronics.
• Valid FCC Radiotelephone Operator's license or equivalent certification.
• Valid driver's license.

• Effective written and verbal communication skills, including ability to prepare records, reports, correspondence, and technical drawings, and explain technical issues to non‑technical persons.
• Broad knowledge of electricity, electronics, information technology, and telecommunications, including telephony, data communications, integration of voice and data systems with computers and electronic devices, transmission media, tower structures, vehicle electrical systems, and building/facility services.
• Knowledge of electronic theory, FCC rules & regulations, and critical thinking skills necessary to troubleshoot complex advanced electronic equipment and systems.
• Knowledge of radio operations, VHF and digital radio systems.

Education: Associate's Degree in Electronics.

Experience: 0‑2 years of progressive work experience (typically in Technical Operations) with acquired knowledge at the level of a Technical Operations Technician II.

• Must be able to obtain and maintain a Class A Commercial Driver's License.
• Must successfully complete a background check.

• May work in extreme weather and involves heavy lifting.
• Works at heights of 200 feet and under.
• Subject to call‑out for outage repairs 24/7 to any location in the state; travel to remote and difficult‑to‑access communication sites by special‑purpose vehicle and/or on foot, snowshoes, skis, or other means.
• Ability to safely and confidently perform tower and antenna work up to 200 feet.
• Ability to carry up to 50 pounds.
• Must pass a pre‑employment physical exam administered by a physician to certify capability of tower work.
• Successful candidate should establish primary residence within 30 miles of the Cheyenne WYDOT shop.
• Ability to manage own time and work with limited supervision for extended periods and make reasoned decisions when confronted with unusual circumstances.