Senior Professional

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The Senior Compensation Professional serves as a senior individual contributor responsible for the end‑to‑end execution, oversight, and continuous improvement of complex short‑term incentive compensation programs supporting insurance lines of business. This role ensures incentive compensation outcomes are accurate, compliant, scalable, and aligned with business strategy by applying advanced analytical expertise, deep technical knowledge, and independent judgment within established governance frameworks.

The Senior Compensation Professional operates with minimal supervision, leads complex validations, supports incentive strategy execution, and plays a key role in system enhancements, audit readiness, and cross‑functional initiatives. This individual materially influences outcomes beyond their own deliverables and is recognized as a go‑to resource for incentive compensation expertise across the organization.

The role requires advanced, cross‑functional expertise across Compliance, Enrollment Operations, Information Technology, Sales Operations, Accounting, Finance, and Payroll, with accountability for anticipating and mitigating risks that affect incentive eligibility, calculations, system logic, audit posture, and financial reporting. The incumbent acts as a subject matter expert (SME) and trusted advisor, regularly consulted for complex issues, escalations, and design considerations.

• Lead the administration and oversight of complex short‑term incentive compensation programs, ensuring accuracy, compliance, and timely payout across insurance lines of business.

• Serve as an escalation point for complex incentive discrepancies, calculation disputes, and non‑standard compensation scenarios.

• Interpret and apply complex incentive plan designs and governance standards to resolve ambiguous or high‑risk compensation issues.

• Anticipate downstream impacts of plan changes, roster movements, eligibility updates, or market adjustments on incentive outcomes.

• Lead user acceptance testing (UAT) for incentive compensation platforms (ICM/Varicent, Workday), including test strategy, scenario development, execution oversight, and defect resolution.

• Provide advanced troubleshooting for system configuration, data integrations, and calculation logic, partnering closely with IT and system administrators.

• Validate production readiness for system releases, platform upgrades, and incentive program changes.

• Design and review complex manual calculations and off‑cycle incentive payments; provide peer consultation and quality assurance.

• Oversee advanced validation of compensable data, incentive calculations, and payout files prior to payroll submission.

• Develop, enhance, and interpret monthly and quarterly incentive scorecards and reporting for leadership and governance forums.

• Identify trends, risks, and recurring issues; recommend process, control, or system enhancements to improve accuracy and efficiency.

• Establish and maintain incentive calculation documentation, validation methodologies, SOPs, and control artifacts.

• Act as a primary incentive compensation SME and consultative partner to Compliance, Sales Operations, Enrollment, Finance, Payroll, and HR stakeholders.

• Lead or significantly contribute to cross‑functional initiatives related to incentive plan changes, system modernization, or operational improvements.

• Support internal and external audits by independently explaining incentive methodologies, calculations, controls, and system logic.

• Proactively identify compliance, financial, or operational risks and recommend mitigation strategies.

• Demonstrate advanced understanding of sales structures, roles, territories, and performance measures and how they translate into incentive earnings.

• Partner with Finance to support incentive accruals, forecasting, reconciliation, and variance analysis.

• Advise stakeholders on accounting and financial impacts of incentive plan…