Police Community Service Officer

Police Community Service Officer

Position Type Full Time Education Level High School or GED Category Skilled Labor - Trades

Community Service Officer (CSO)

JOB TITLE:

Community Service Officer (CSO)

CLASSIFICATION:
Non-Exempt Full Time

DEPARTMENT:
Police Department

SUPERVISOR: CSO Sergeant

SALARY: $40,941 to $57,317 Annually

GENERAL JOB DESCRIPTION

The Community Service Officer (CSO) fills a limited authority uniformed position. Community Service Officer are primarily responsible for handling non-emergency calls for service in support of the Police Department Patrol Division to include community caretaking functions. Perform enforcement of City of Cheyenne parking ordinances. Investigate motor vehicle crashes including issuance of moving violation citations related to crash investigations.

PRIMARY DUTIES AND RESPONSIBILITIES

• Handle non-emergency calls for service involving abandoned motor vehicles, petty crimes, VIN Checks, traffic complaints, parking complaints, investigating, and assisting at traffic crash scenes and similar duties either in the field or lobby of the police department.
• Investigate motor vehicle crashes.
• Collect/preserve photographic and physical evidence and testify to the methods used.
• Issue warnings/citations for traffic crash investigations, parking, and nuisance violations.
• Preserve and maintain custody and security of found/recovered property.
• Patrol city streets in a vehicle or on foot; enforce parking regulations ordinances.
• Operate a motor vehicle in various conditions to include adverse and severe weather.
• Direct traffic at special events and traffic related emergencies.
• Perform limited clerical duties including but not limited to case viewing, data entry, and manual filing.
• Operate a computer terminal, MDT terminal, microfilm machine, copiers, and printers.
• Answer telephones, respond to requests and inquiries from the public and departmental personnel in a courteous manner, provide information on public records vs. confidential records, and provide general information regarding department policies, procedures, and regulations.

SECONDARY DUTIES AND RESPONSIBILITIES

• Testify in City, State, and Federal court proceedings as required.
• Attending department sponsored training.
• Provide escort to individuals requiring entry to the police department.
• Assist Municipal Security Officers with specific duties and functions.
• Perform other duties and responsibilities as required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of and ability to interpret and apply pertinent local laws.
• Knowledge of first aid principles and infectious disease exposure practices.
• Knowledge and skills in self-defense tactics.
• Knowledge of interviewing and interrogation techniques.
• Skills to prepare clear, accurate and grammatically correct written reports.
• Ability to exercise sound judgement and rational thinking under dangerous circumstances while choosing an appropriate and reasonable course of action.
• Skills to analyze situations quickly and objectively to determine and take emergency action.
• Ability to maintain a high level of confidentiality.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to establish and maintain cooperative working relationships.

DISQUALIFICATIONS FOR THE JOB

• Felony or domestic violence conviction.
• Dishonorable discharge from military service.
• Using any illegal drug while employed in any law enforcement or prosecutorial position, or while employed in a position which carries with it a high level of responsibility or public trust will be found unsuitable for employment.
• Been discovered to have misrepresented his/her drug history in completing the application will be found unsuitable for employment.
• Distributing or sold any illegal drug for profit at any time will be found unsuitable for employment.
• Used any hallucinogen.
• Used any illegal drug within the last 5 years.
• Used any inhalant within the last 3 years.
• Used any marijuana within the last 2 years.

QUALIFICATIONS FOR THE JOB

• High School diploma or equivalent.
• Can speak, read, and write the English language readily and understandably.
• Be of good moral character, reputation, and personality.
• Be of good health with average…