WHP Dispatcher II

When the unexpected happens on Wyoming’s vast highways, yours is the first voice of hope. We aren't just looking for operators; we are looking for the backbone of public safety—the steady hands and sharp minds who guide our Troopers and protect our citizens. Are you ready to level up?

The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a full-time Dispatcher II for the Wyoming Highway Patrol (WHP) Dispatch Program located in Cheyenne, Wyoming.

• $2,000 Hiring Bonus
  ** See notes for eligibility

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE!

The Wyoming Highway Patrol dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays. This position works with minimal supervision and is responsible for dispatching law enforcement officers with the Wyoming Highway Patrol utilizing a two-way radio system and extensive computer operation.

Human Resource Contact:
Keri Long
Keri.

Long

• Dispatches law enforcement and other emergency services personnel to specific locations via telephone and two-way radio network.
• Monitors the status of field units, assigning additional resources as requested or required, and reaches appropriate and independent decisions from detailed and complex information.
• In addition to Wyoming Highway Patrol activities, this position is responsible for dispatching the Game and Fish, Brand Inspectors, Bureau of Land Management, the Wyoming Livestock Board, the Division of Criminal Investigation, State Park Rangers, the U.S. Forest Service, and the Wyoming Outfitter Board.
• An individual in this position must possess advanced knowledge of policy, procedures, and equipment operations and must have the ability to relate this knowledge to dispatchers and others.
• In the absence of a supervisor, this position may provide support and guidance to less-experienced dispatchers.
• Responsibilities may include participating in classroom training, one-on-one training, and in-service training to provide the foundation from which new dispatchers will draw information and build upon it throughout their law enforcement career.
• Must acquire 20 hours of POST-certified training every two years to maintain state-required POST certification.
• The next training cycle will begin in October.

• Preference will be given to candidates with two or more years of Wyoming Highway Patrol dispatch experience.
• Preference will be given to candidates who have approved public safety dispatch certification.
• Preference will be given to candidates who have good communication and people skills.
• Preference will be given to candidates who have attention to detail, good memory retention, familiarity with computers, and strong typing ability.

• Knowledge of officer safety procedures and protocol.
• Knowledge of Wyoming's highway system, geography, topography, city, county, and state multi-jurisdictional boundaries, and the computerized mapping system.
• Knowledge of the course of action required for managing hazardous material incidents concerning the response and relay of information for man-made and natural disasters. Interpret information from the Chemical Transportation Center and hazardous material guides.

0-2 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I

Associate's Degree

2-4 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I

None

• Applicants must be able to work shifts, holidays, and weekends.
• Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices.

• FLSA:
  Non-Exempt
• WHP Communications will be reviewing…