Community Services Coordinator

Community Services Coordinator

Schedules, trains, and supervises Direct Support Professionals in assigned Community Services locations, shares on-call coverage as assigned. Monitors person-served plans of care for assigned Community Services locations. Reviews and approves Medicaid Waiver documentation in Therap. Attends IPC meetings and writes schedules and objectives.

Job Qualifications:

A. High School education or equivalent. Prefer college coursework in human services or related field.

B. Minimum combination of four years' experience in supervisory position and in developmental disabilities field preferred.

C. Willingness to support people with disabilities to live successfully.

D. Ability to work flexible hours for scheduled activities – in house and in the community. Ability to work on holidays, evening, weekends and in inclement weather. Share in on-call rotation.

E. Good oral and written communication skills.

F. Demonstrates ability to organize and complete multiple tasks within limited time.

G. Basic computer skills

H. Valid Wyoming driver's license and insurable.

Essential Functions:

Integrity

A. Provides direct supervision of Direct Support Professionals in assigned Community Services locations.

B. Schedules Direct Support Professionals to work in assigned location(s) to meet the needs of the persons-supported.

C. Supports and trains direct support professionals to assist people with disabilities to develop basic living skills such as social, domestic, and hygiene through instruction and encouragement.

D. Attends IPC meetings and writes schedules and objectives for assigned persons-served.

E. Follow up with Direct Support Professionals regarding any needed documentation for services provided.

F. Assures that current plans of care and all needed materials are available in assigned work location(s) and that Direct Support Professionals are trained on all plans.

G. Complete case manager reports as needed and assigned.

H. Monitors the billable units in plans of care and plans for services accordingly.

I. Gathers and submits documentation as needed for ECC requests.

J. Assists VP with staff performance evaluations and deals with immediate performance issues as needed.

K. Keeps VP informed of all program, staff performance, maintenance, and other issues as related to assigned work location(s) on a timely basis.

L. Checks Therap and Paycom to review reports, communication, and schedules assuring that staff and person-served schedules are current, and any scheduling issues are addressed in a timely manner. Keeps information in Therap updated and current.

M. Monitors punch corrections and time off requests for assigned Direct Support Professionals, approving as needed. Ensures all time cards are approved before the payroll deadline. Communicates with Business Services staff as needed.

N. Understand and advocate for the rights of the individuals in services in a positive and proactive manner while treating all persons you work with dignity and respect.

O. Visits assigned Community Services locations on a frequent basis, checking in with both staff and persons-served.

P. Review applications as assigned, schedule interviews, participate in interviews and conduct reference checks, and offer Direct Support Professional positions.

Q. Maintain records and complete documentation as required by the Wyoming Department of Health. Maintain releases and other program documentation.

R. Serve as a good role model to persons-served, Direct Support Professionals, and any other internal or external contacts, including modeling a positive attitude when representing the company and/or its programs.

S. Assures individuals rights are not violated and assists with documentation of persons-served grievances and concerns.

T. Maintains a positive attitude, follows work schedule in a responsible manner, maintains an appropriate appearance, demonstrates initiative, and uses good time management skills.

U. Keeps persons-served files up-to-date and secure; maintains confidentiality regarding all information on persons-served programming.

V. Addresses agency concerns appropriately and uses grievance procedure when needed in a time of conflict.

Health and Safety

A. Ensure that individual care plans are followed as assigned by a health care professional, these may include documentation and/or reporting of change in status, appearance, wellness progress of the person-served.

B. Follow up on all health related issues and needs for persons-supported. Works with MCE Health Services…