Hospital Valet Attendant – Cheyenne Regional Medical Center

Compensation

Hourly base pay range: $14 to $16 per hour plus tips.

Monday through Friday.

Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401(k) retirement savings plan. Eligibility depends on job classification, length of employment, and hours worked. Seasonal and temporary roles are not eligible for benefits. Benefits are subject to change and may be subject to specific plan terms.

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Associate handles parking and vehicle retrieval, assists guests with luggage, and ensures a safe and prompt experience.

• Maintain a pleasant, friendly, and professional demeanor with all guests, co‑workers, and clients.
• Accept guests within five feet, greet them politely, and use salutation of the day.
• Practice proper telephone etiquette for Towne Park.
• Park and retrieve vehicles while driving slowly and cautiously.
• Assist guests with bell services, luggage storage, vehicle and hotel door access.
• Provide directions, taxi, reservation, or other inquiries and information about facility amenities and local attractions.
• Deliver messages, items, and guest amenities as requested.
• Shuttle guests to approved locations.
• Explain parking rates and retrieval procedures to guests upon arrival, issue claim checks, and collect them upon vehicle return.
• Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt.
• Calculate and collect revenue for vehicles when required.

• High school diploma or GED.
• Valid driver’s license for the state of employment.
• At least one month of related experience or equivalent education/experience.
• Knowledge of customer and personal service principles.
• Basic reading, writing, and arithmetic skills.
• Ability to read and comprehend instructions, simple correspondence, and memos.
• Ability to present information in one‑to‑one and small group settings.
• Manual transmission operation and parallel parking highly desirable.

Job is fairly routine. Incumbent follows established procedures and receives specific directions. Decisions are made within departmental guidelines.

The role requires frequent sitting or standing, walking, and handling objects up to 100 lbs. Work is primarily outdoors in varying weather. Travel up to 5% may be required.

Towne is an affirmative action, equal opportunity, and E-Verify participating employer. We encourage applications from all qualified individuals, including those with disabilities and veterans. Towne will consider qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at  or .

Towne complies with applicable privacy laws by providing a notice describing the categories of personal information collected, purposes, retention practices, and rights under the CCPA.