Assistant Computer Systems Administrator

Court Name/Organization Wyoming Federal Public Defender

Overview of the Position The Federal Public Defender (FPD) for the District of Wyoming is accepting applications for the position of Assistant Computer Systems Administrator (ACSA). The District of Wyoming consists of two co-joined offices, located in Cheyenne and Casper, Wyoming. Applications will be accepted for either location.

The ACSA reports to the Computer Systems Administrator (CSA) and is a day‑to‑day technical support role that ensures the proper operation of IT‑related systems and equipment, conducts user training, manages office inventory, performs litigation support tasks, and assists the CSA with procurement recommendations, equipment maintenance, and broader initiatives.

• Serve as the first point of contact for all technical support requests, including hardware, software, and network issues.
• Troubleshoot reported issues, ensuring timely resolution or escalation to the CSA.
• Install, configure, and update operating systems and applications.
• Perform account management tasks on various third‑party platforms.
• Provide training for staff on the use of common software and equipment.
• Maintain the office IT equipment and supplies inventory.
• Follow established security protocols and assist in enforcing compliance with company IT policies.

• Assist litigation team by processing digital case discovery, ensuring the confidentiality, integrity, and availability of all files.
• Use specialized software to complete specific tasks, such as video and audio editing, transcription, and/or translation.
• Prepare digital discovery documents for analysis by the litigation team.
• Attend court hearings and trials to assist litigation team with technical presentations.

• Assist with software and equipment installations, upgrades, and maintenance.
• Assist in troubleshooting large‑scale issues impacting the district.
• Actively participate in district‑wide initiatives, such as researching, configuring, and deploying new office assets.
• Recommend procurement of new software, hardware, and office equipment.
• Recommend updates to software, hardware, and environment configurations.

Note: The duties listed above are representative and not intended to be all‑inclusive.

Additional Information

The duties associated with this position require extended hours of sitting, standing, or working on difficult to reach equipment. The individual will frequently be asked to lift and/or move up to 50 pounds.

Some travel will be required, including overnight stays. Most travel will be within the district but may include out‑of‑state training opportunities. Irregular working hours, such as evenings and weekends, will occasionally be necessary.

The minimum qualifications to apply for this position include:

• A high school diploma or equivalent.
• A valid driver’s license.
• At least five years of professional work experience, which must include two years of specialized experience in an IT‑related role, and one year in an office setting.
• Comprehensive knowledge of computer systems administration principles, practices, methods, and techniques.
• Experience with Microsoft product administration (Windows 11, Office 365, Server 2019 or newer, and Active Directory Domain Services).

Higher education credits and/or degrees may be used to substitute some experience requirements.

The ideal candidate should be a quick learner, curious, approachable, able to work independently with minimal supervision, and willing to adopt a proactive approach to technical support. They should be able to perform tasks with patience and professionalism, utilizing excellent communication, critical thinking, and troubleshooting skills.

Preference may be given to applicants who have:

• A relevant bachelor’s degree and/or industry certifications.
• Experience working in a law office.
• Experience with video and/or audio editing software.
• Experience using Adobe Acrobat Pro features.

All claimed experience, education, and certifications will be verified.

Benefits include the Federal Employee Retirement System, Thrift Savings Plan (401(k)), paid…