Senior Escalations Engineer - Lab-to-Field Troubleshooter

Motorola Solutions is seeking a Support Expert in Cheyenne, Wyoming. The role involves becoming an expert on product interactions, managing escalated support issues, and collaborating with engineering teams. Ideal candidates will have a bachelor's degree and 4+ years of experience in engineering or technical support. Key responsibilities include troubleshooting, reproducing customer issues, and assisting documentation efforts. A competitive salary range of $105,000–123,000 USD is offered along with comprehensive benefits, including medical, dental, vision, 401(k), and generous PTO.
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