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Service Desk Leader & Operations
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-05-27
Listing for:
Lunavi, Inc.
Full Time
position Listed on 2026-05-27
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
A technology services company located in Wyoming is looking for a Service Desk Manager to lead their 24x7 operations. The successful candidate will ensure efficient ticket intake, triage, and resolution while managing staffing and continuous improvement. They will oversee SLA adherence and work closely with engineering teams to enhance service delivery. A strong background in Service Desk operations and team leadership is required, along with familiarity in ITIL frameworks.
This role promises a dynamic environment and opportunities for career growth.
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