IT​/Tech Technician, IT Support

Job Title:

Data Center Technician

We are seeking a skilled Data Center Technician to support the deployment, maintenance, and troubleshooting of data center infrastructure. This hands‑on role requires strong technical knowledge of hardware, cabling, and operational procedures to ensure safe, reliable, and efficient data center operations.

• Prepare, stage, set up, and perform equipment startups and shutdowns (e.g., racks, servers, drives, switches) following documented procedures, checklists, and deployment guidelines.
• Perform post‑deployment quality checks to verify proper grounding, labeling, staging, and cabling in accordance with safety standards and Network Design Tasks.
• Diagnose and troubleshoot hardware issues, identify root causes, and replace faulty components using established processes.
• Execute hardware decommissioning and lifecycle activities (e.g., upgrades, replacements, OS rebuilds) with minimal supervision.
• Follow established communication, reporting, and escalation procedures; promptly notify Data Center Technician Leads as needed.
• Maintain accurate and up‑to‑date documentation for deployments, incidents, and changes.

• High school diploma, GED, or equivalent.
• Minimum of 1 year of experience supporting IT equipment or related technology.
• Basic knowledge of computer hardware, servers, and associated components.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Must hold an active Master Electrician license in the state of Wyoming.

• Previous data center experience.
• Hands‑on experience with rack‑and‑stack deployments and structured cabling.

• Data Center Operations
• Rack and Stack Deployment
• Hardware Troubleshooting
• Equipment Installation & Deployment
• Technical Support & Customer Service

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type: Contract

Location:

Cheyenne, WY
Pay Range: $22.00 - $26.00/hr

Position anticipated to close on Jun 9, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.