Data Center Maintenance Technician

Job Title

Data Center Maintenance Technician 4

Cheyenne, WY

$68.00/hr.

- $73.00/hr.

Summary:

The main function of a data center technician is to review, escort, research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical data center technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

• Instruct and assign staff to provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
• Assign the testing and verification of hardware and support peripherals to staff to ensure that they meet specifications and requirements.
• Oversee the building, testing, and modification of product prototypes using working models or theoretical models constructed with computer simulation.
• Assign staff to analyze user needs and recommend appropriate hardware.
• Direct technicians, engineering designers or other technical support personnel as needed.
• Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system.

• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Strong ability to work independently and manage one’s time.
• Strong mentoring skills necessary to provide support and constructive performance feedback.
• Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

• Bachelor's degree in computer science or related field or equivalent training/education required.
• 8-10 years’ customer service-related experience required.

• Experience in Data Center - 3 years
• Experience working within Networks/IT spaces - 2 years
• Strong knowledge of Network equipment & materials - 2 years
• Ideal background of a candidate for this role:
  Network/IT work, or Mechanical /Electrical work within a DC - minimum of 3 years’ experience in Data Center.

• Opportunity to work in a dynamic and innovative environment
• Engagement with industry-leading professionals across IT and Critical Environments sectors
• Contributing to the safety, security, and operational excellence of critical infrastructure
• Professional growth through diverse technical responsibilities and projects
• Supportive team culture that values inclusion and continuous improvement

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay