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IDR Gateway Support Specialist
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-06-26
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Cheyenne, Wyoming. In this role, you will provide intermediate-level customer support for IDR Gateway. Responsibilities include assisting with sign-up, user management, and resolving customer inquiries promptly.
The ideal candidate has at least 3 years of experience in a customer service environment, excellent communication skills, and a commitment to quality service. U.S. citizenship and the ability to obtain a Public Trust clearance are required.
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