Senior Strategy & Operations Analyst

Does operations and strategy excite you?

Do you like collaborating across teams to deliver operational excellence?

Join our Strategy and Operations Team!

Our Business Operations, Strategy & Analytics team partners with our Cloud Technology Group to meet the needs of our customers. We collaborate to make smart, informed data‑driven decisions. We empower the business with insights, transparency and alignment, ensuring the voice of the customer is embedded in everything we do.

In this role, you will manage the end‑to‑end workflows for our global colocation infrastructure. Bridging business, finance and engineering, you will establish operational visibility and process consistency from demand to supply planning. You will inherit a low‑data environment, create structured capacity models, integrate supply‑demand signals while keeping cross‑functional stakeholders aligned and building predictability in our operations and planning.

• Defining and executing system requirements and business processes for colocation infrastructure. Identify operational bottlenecks and deliver data‑backed solutions to leadership.
• Building, revising, and adjusting models to capture demand and coordinate the critical inputs, turning fragmented data into structured, predictable planning tools.
• Translating physical infrastructure constraints such as high‑density racks, cooling and redundancy back into planning models to ensure accuracy.
• Aligning and coordinating cross‑functional stakeholders (platform, product, supply chain, finance) to follow established workflows. Ensuring process compliance and eliminating off‑system workarounds.
• Owning data controls and reporting frameworks for colocation modeling. Ensuring critical space, power and network planning data is logged and maintained.
• Partnering with Anaplan modelers and analytics teams to translate operational workflows into clean system inputs, automating processes to reduce manual overhead.
• Using SQL to query backend databases, locate missing pipelines and audit inputs for a single source of truth.

• Have 5 years of relevant experience and a Bachelor’s degree in Business, Systems Engineering, Supply Chain Management, Business Analytics, MIS or equivalent.
• Possess a track record of designing structured, automated workflows and data flows out of historically manual or fragmented business operations.
• Be comfortable navigating ambiguity and making sound, data‑driven decisions.
• Have proven experience coordinating matrixed teams (Engineering, Supply Chain, Finance) and keeping stakeholders aligned with project timelines and process compliance.
• Have proficiency with SQL for database querying and validation, and experience using enterprise planning or visualization tools (ideally Anaplan and/or Tableau).
• Possess a solid knowledge of data center capacity planning and physical infrastructure parameters like power, cooling and rack topologies.
• Have solid data storytelling skills and the ability to clearly translate complex capacity constraints and workflow gaps into concise recommendations for leadership.

Akamai is committed to fair and equitable compensation practices. For US based candidates only – the base salary for this position ranges from $112,500 – $202,500/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).

Akamai provides industry‑leading benefits including healthcare, 401(k) savings plan, company holidays, vacation (in the form of PTO), sick time, family‑friendly benefits including parental leave and an employee assistance program focusing on mental and financial wellness; eligibility requirements apply.

Akamai Technologies is an affirmative action, equal opportunity employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.