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Senior Problem Manager – ITIL & RCA Leader
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Change Management
Job Description & How to Apply Below
ASM Research, an Accenture Federal Services company, seeks a Problem Management Lead/Senior to own the lifecycle of IT problems from detection through closure, ensuring permanent fixes or robust workarounds. You will prioritize issues by business impact and risk in coordination with incident, change, and service owners.
The role emphasizes data-driven continuous improvement, KPI tracking, and collaboration with senior leaders to align remediation with strategic initiatives and planned change
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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