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Head of IT Service Management & AI-Driven Platform Governance
Job in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-08-30
Listing for:
Pearson
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Pearson, the world’s leading learning company, is seeking a Head of IT Service Management to lead the enterprise-wide ITSM capability within the OCTO office. In this role you will set standards, govern processes, and own the Service Now platform across Pearson globally.
The ideal candidate brings deep ITIL 4 expertise, a platform product mindset, and the ability to influence senior stakeholders across technology, product, and business functions at scale.
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