Workplace Program Manager

Job Information:

Job Title:

Technology, Data and Innovation Program Manager

Global Level: GL-9

Job Family/Function:
Data Management / Technology & Innovation

As the Technology, Data and Innovation Program Manager, you will lead a dedicated team responsible for delivering comprehensive technology, data management, and AI solutions for a key client account. This role sits at the intersection of corporate real estate (CRE) data management and technical innovation. You will oversee the end-to-end lifecycle of reporting, data pipelines, low-code application development, and AI-driven efficiency tools.

You are responsible for balancing talent assignments to meet competing client needs while managing financial forecasting and budgeting for the program.

• Program Leadership:
  Oversee and manage the team responsible for technology, AI solutions, data analysis, and reporting. Ensure all projects align with client objectives and contractual service level agreements.

• Data & Analytics Oversight:
  Direct the production, maintenance, and support of ad-hoc reports, scripts, data pipelines, and dashboards that support the corporate real estate data management practice.

• Innovation & AI Strategy:
  Drive the development of AI tools to increase service effectiveness and efficiency. Continuously identify opportunities to modernize workflows and integrate new technologies into the client’s service ecosystem.

• Application Development:
  Supervise the design, build, and maintenance of low-code business applications (e.g., Google App Sheet). Manage the associated data pipelines and reporting structures for these applications.

• Resource Management:
  Balance team capacity and talent assignments to ensure competing customer needs are met on time and within scope.

• Financial Stewardship:
  Manage program-level financial forecasting, budgeting, and performance tracking.

• Technology Governance:
  Track and oversee all technology implemented across the service offering, ensuring compliance, security, and scalability.

• Stakeholder Engagement:
  Collaborate with internal partners and clients to translate business needs into technical solutions. Act as the primary point of contact for technology-related initiatives.

• Mentorship & Influence:
  Coach team members to develop expertise in technical disciplines. Model behaviors consistent with CBRE RISE values, and effectively manage stakeholder expectations, even when interests diverge.

• Policy & Process:
  Apply advanced knowledge to design better methods for accomplishing departmental objectives. Work is guided by functional policies, but you will influence the design of internal procedures.

• Education & Experience:
  
  Bachelor’s degree preferred with 8-10 years of relevant experience in technology program management, data operations, or a similar field. In lieu of a degree, a combination of experience and education will be considered.

• Technical Proficiency:
  Strong familiarity with low-code/no-code solutions (e.g., Google App Sheet, Microsoft Power Apps). Proven experience with dashboarding and reporting platforms (e.g., Tableau, Power BI, or similar). Familiarity with the Google technology stack is preferred.

• Strategic Mindset:
  An innovative mentality to develop methods that go beyond existing solutions, with the ability to solve unique, complex problems having a broad business impact.

• Operational
  
  Skills:
  
  Experience with financial forecasting and resource allocation in a project-based environment.

• Soft Skills:
  
  Expert organizational skills, an inquisitive mindset, and the ability to persuade senior-level stakeholders.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you have the opportunity to realize your full potential.

At CBRE, we are committed to fostering a culture where…