Senior Program Manager - ISRM

Company :

Highmark Health

This job is responsible for successful definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. Manages a matrix group of employees and contractors who serve on project teams and/or within departmental work groups to achieve a coordinated benefit.

Establishes delivery of product and technology application capability roadmaps and oversees implementation and delivery of multitenant enterprise programs. Leads overall staffing and cost modeling to ensure capabilities are delivered at lowest costs and maximized profitability. Develops and communicates a data-driven impact analysis, including quality and risk across the capabilities. As part of delivery, the incumbent leads to ensure sustainability through change management methodology and security behavior engagement.

Leads activities related to collecting, analyzing, and reporting on key performance indicators including developing dashboards, scorecards, forecasting, trending, tracking results, and executive presentations. Serves as a mentor to other Program Managers.

• Cross-functional collaboration and interdependency management between a group of projects, products/technologies, functions and/or customers.
• Work with the executive sponsor of a corporate program and other management as required to achieve the objectives of a defined corporate program. Acquire detailed understanding of the business objectives for an assigned area.
• Ensure clear lines of communication including but not limited to; transparency to the business on upcoming security initiatives, identifying impact to the business and to consumers, helping shape remediation, and developing external and internal communications
• Measure program effectiveness and report accordingly on progress.
• Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.
• Measure program effectiveness and report accordingly on progress.
• Utilize change management methodologies to mitigate identified security risks.
• Other duties as assigned or requested.

• Bachelor's Degree in Business Education, Marketing or Information Systems

• Six (6) years relevant, progressive experience

• Master's Degree in Business Administration or Business Management

• 7 years in IS/IT or IT Security

• 5 years of Project/Program Management

• None

• PMP
• CISSP

• Change Management
• Presentation Delivery
• Prioritizing
• Analytical and Logical Reasoning/Thinking
• Communication
• Experience with Conflict Resolution
• Experience with Risk Mitigation Planning
• Customer Relationship Management
• Strong Interpersonal and Leadership
• Solid Organizational and Planning

None

0% - 25%

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

A component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all…