Shop Manager

Position Summary

Manages the day-to-day activities of technicians and other shop personnel to ensure equipment repairs are completed safely and timely.

• Ensuring staff adheres to company and industry safety standards
• Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, firing, training, developing, planning, assigning work, coaching, appraising performance, disciplining, addressing complaints, and resolving problems
• Establishes location goals and objectives, measures progress, analyzes results, and makes improvements as needed
• Develops, implements, and refines policies and procedures to ensure overall effective performance
• Confers with fleets and other administrative personnel regarding terminal functions and equipment needs
• Processes shop work orders to ensure timely completion of equipment repairs
• Assists drivers with repair write-ups and addresses concerns as needed
• Coordinates with vendors to schedule warranty work
• Oversees parts procurement in order to maintain appropriate inventory levels and to control consumables
• Ensures compliance with all Federal, State, and local laws and Company policies and procedures
• Researches, compiles, updates, presents, and tracks spreadsheets and reports
• Receives and carries out instructions
• Manages regular and predictable attendance
• Performs other duties as assigned