Director, Thought Leadership and Newsroom

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

UKG is seeking a Director of Thought Leadership & Newsroom to define the industry conversations UKG will lead and build the editorial engine that enables us to own them over time. This leader will shape distinctive, market-facing points of view on the forces transforming work, workforce operations, and business performance—creating sustained authority around the ideas where UKG has the expertise, data, customer proof, and ambition to lead.

Operating at the intersection of thought leadership, market intelligence, editorial strategy, research, executive positioning, and customer storytelling, the Director will turn UKG's unique intelligence into compelling narratives for C-suite and enterprise audiences.

The ambition: move UKG from participating in important conversations to helping define them.

• Lead UKG's enterprise thought leadership strategy, identifying the industry conversations where we can build sustained authority and differentiation.

• Develop distinctive points of view informed by customer needs, market dynamics, competitive whitespace, workforce trends, UKG intelligence, and emerging technology.

• Build narratives from the outside in—starting with the issues occupying senior business leaders.

• Create signature thought leadership platforms and intellectual property that strengthen UKG's position in Workforce Operations and other strategic areas.

• Build and lead an always-on newsroom that connects planned thought leadership with emerging news, business trends, customer conversations, workforce dynamics, and technology developments.

• Establish the newsroom as a trusted industry resource and destination—helping leaders make sense of the forces shaping work and workforce operations, strengthening the broader community, and creating value beyond UKG's own news and perspectives.

• Tap the breadth of expertise across UKG, building strong partnerships with teams across the business to surface timely insights, proprietary data, research, customer perspectives, subject-matter expertise, and other resources that make the newsroom more useful and authoritative.

• Establish the intelligence, editorial agenda, operating rhythm, and governance needed to identify opportunities early and respond with speed and authority.

• Develop a portfolio spanning proprietary research, data-driven storytelling, executive perspectives, customer-led narratives, rapid-response commentary, and other high-impact formats.

• Serve as a visible editorial voice for the newsroom when appropriate—hosting or moderating podcasts, interviews, digital programming, and industry conversations that bring together UKG experts, customers, and external voices.

• Shift UKG from a launch-led to a conversation-led communications model, using product innovation and company moments as proof of broader narratives we are already building in the market.

• Mine UKG's proprietary data, research, customer base, workforce expertise, and product intelligence for insights the market cannot get elsewhere.

• Translate…