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Team Lead, Call & Follow-Up Center

Job in Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: Cox Automotive
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    Project & Program Management
  • Automotive
Salary/Wage Range or Industry Benchmark: 56000 - 83000 USD Yearly USD 56000.00 83000.00 YEAR
Job Description & How to Apply Below
Position: Team Lead, New Call & Follow-Up Center

Cox Automotive seeks a Supervisor, New Call/Follow Up to lead a 24/7 roadside assistance team, overseeing dispatch, coaching, scheduling, and performance. You will drive service quality and staff development, ensuring customer expectations are met while fostering engagement and operational excellence.

Strong communication and collaboration across teams are essential as you manage shifts and workload in a dynamic environment.

We are looking to fill the Team Lead, New Call & Follow-Up Center position at Cox Automotive in Cheyenne, WY, United States.

The following position is for a Team Lead, New Call & Follow-Up Center with Cox Automotive.

Our organisation is growing, and we are hiring a Team Lead, New Call & Follow-Up Center in Cheyenne, WY, United States.

This position is for the Team Lead, New Call & Follow-Up Center role at Cox Automotive.

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