FSQ Manager

FSQ Manager

Job Category: Quality Control Services

Requisition Number: FSQMA
004360

Full‑Time

Laurel, MD 20723, USA

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer‑owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high‑quality Maola dairy products.
• We prioritize your well‑being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are — what you do and what you think matters.

Salary Range: $95,000 - $115,000

Hours: Typically 8:00 AM - 4:30 PM. Can vary based on business needs.

Food Safety Quality (FSQ) Manager is responsible for the monitoring and advancement of our food safety and quality programs. FSQ Manager oversees all food safety and quality programs within the dairy operations, ensuring the products meet regulatory, customer, and internal quality standards. The FSQ Manager leads daily lab operations and supports the facility’s environmental controls, sanitation practices, HACCP, SQF, and process verification systems to ensure consistent, safe, high‑quality finished products.

• Quality Assurance Oversight: Develop, implement, and monitor quality control systems to ensure products meet internal, regulatory, and customer standards.
• Food Safety Management: Ensure compliance with food safety regulations and standards, including sanitation, allergen control, and pathogen prevention programs.
• Team Leadership: Supervise and train quality assurance and food safety staff, fostering a culture of accountability and excellence.
• Audits and Inspections: Prepare for and conduct regulatory, certification, and customer audits to maintain certifications and healthy customer relationships. Manage all aspects of the internal audit program.
• Risk Management: Identify, assess, and mitigate risks related to food safety, contamination, or quality deviations.
• Process Improvement: Analyze production data, investigate non‑conformances, and implement corrective actions to enhance product consistency and safety.
• Documentation: Maintain accurate SOPs, batch records, lab testing results, environmental monitoring logs, and regulatory documentation. Ensure records meet FDA, USDA (if applicable), and customer requirements.
• Collaboration: Work closely with operations, sales, procurement, and supply chain teams to align quality and safety requirements and goals with operational efficiency.
• Training and
  
  Education:
  
  Develop and deliver training programs on food safety, sanitation, and quality protocols for facility staff.
• Customer and Supplier Interaction: Investigate and address customer complaints, monitor raw material quality, and ensure traceability throughout the supply chain.
• Other duties as assigned.

• This is a people leader role for a team of quality control and assurance colleagues.

• Bachelor’s degree in Food Science, Dairy Science, Microbiology, or any related field (or equivalent experience) is required.
• Minimum of 6 years of experience in quality assurance within the food, beverage, and pharmaceutical industry; dairy experience is preferred.
• Minimum of 4 years in a supervisory quality role.
• Strong knowledge of HACCP, cGMP, FSMA, and regulatory compliance.
• Excellent analytical, problem‑solving, and communication skills.
• Proficiency in Microsoft Office and quality management systems.

• Communication
  • Communicate clearly and effectively through multiple channels—oral, written, visual, and non‑verbal—ensuring our messages are understood and delivered appropriately, whether in‑person or digitally.
• Accountability
  • Take responsibility for actions and anticipate challenges before they arise.
  • Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
  • Prioritize understanding and meeting both internal and external…