Sales Advocate

Job Overview

Talk4less Wireless is an authorized Cricket Wireless Dealer. We are looking for ambitious, goal-oriented, passionate sales representatives who prioritize customer service and retention. Join our team and help build the future success of the company.

• Provide friendly and timely customer service and create a positive work environment.
• Stay knowledgeable on new promotions, price changes, and policy updates.
• Perform administrative tasks such as filing paperwork and communicating with management to resolve issues.
• Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
• Manage time proficiently: arrive on time, open the store, close it properly, and secure sensitive items.
• Act as a passionate customer advocate, connect confidently and enjoy interactions with customers.
• Collaborate with peers and store leaders, sharing best practices while serving customers and resolving issues.
• Balance customer experience with performance goals.
• Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
• Strive for outstanding service to retain and gain customers.
• Participate in outside sales events or promotions.
• Work flexible hours, including weekends and holidays at various locations.

• High school diploma, GED, or equivalent experience.
• At least one year of retail sales or customer service experience; wireless sales experience (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Management experience is not required, but preferred for advancement into store management or ownership.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.