Technical Service Specialist - Specialty Solutions

Technical Service Specialist – Specialty Solutions

The primary purpose of this position is to provide technical service support for foam control applications for new and existing business.

• Maintain defoamer and chemical business at sugar, potato, ethanol, and other current manufacturing accounts
• Assist in closing business where opportunities have been uncovered by sales reps
• Install, maintain and repair feed systems such as metering pumps and polymer dilution systems
• Proactively identify leads, qualify them and close opportunities that enhance Hydrite’s long‑term market viability
• Survey plants, utilize various tools to determine best‑in‑class solutions and offer unique chemical programs for customers
• Effectively manage time and territory to maximize productive activities
• Write timely chemical treatment proposals and service reports
• Maintain chemical sample supplies and equipment required to service accounts

This position reports to the Sales Director and works closely with the Account Manager in the region.

• 4‑year bachelor’s degree in a science‑related field, or 2‑year technical school degree preferred
• Minimum of 3–5 years field experience in industrial manufacturing plants
• 1–3 years sales and/or field experience is desired
• Strong problem‑solving, troubleshooting and interpersonal skills
• Excellent communication skills, able to read, write and speak English

• Position requires travel and frequent overnight stays
• Driving or riding in an automobile or aircraft for 3 to 6 hours at a time
• Standing for extended periods of 3 to 4 hours
• Ability to lift up to 45 pounds and carry at least 20–30 feet
• Ability to bend, stoop, twist, bend, reach and climb stairs occasionally
• Ability to type on a computer for 2 to 3 hours daily
• Ability to work in conditions with unpleasant odors and surroundings

• Up to 10% retirement contribution
• $600 per year wellness incentive
• Two weeks paid time off at hire
• Medical, dental, and vision coverage, eligible from the first day of the month following hire date
• 401k and profit sharing
• Paid time off, tuition reimbursement, adoption assistance, legal services insurance
• Scholarship awards for children of employees, community giving events, free family wellness coaching