Mobile Diesel Power Systems Technician; Field Service

A day in the life

You start your morning reviewing jobs in the DEUTZ Service Department ticketing system, confirming parts availability, and topping up your truck’s inventory so first-call fixes are the norm. A customer calls—an engine won’t start at a construction site. You roll out, run diagnostics with portable tooling and software (including Serdia and Serpic), isolate the fault, complete the repair to manufacturer specifications, and finish with a cosmetic once-over so the unit looks as good as it runs.

You close out the work order and time sheet on the spot, return any unused parts per DEUTZ Power Center guidelines, and coordinate next steps with our Service Supervisor, Parts Department, and Engineering/Warranty team as needed. By afternoon, you’re scheduled for a preventative maintenance visit, ensuring another customer’s DEUTZ or non-DEUTZ construction equipment is ready for the next shift. Before heading home, you clean and inspect your DOT-compliant service truck and make sure your inventory is set for tomorrow.

• Travel to customer sites to diagnose and repair engines and equipment across the DEUTZ Power Center region.
• Prioritize rapid, respectful customer communication and timely resolution of issues.
• Plan the method and sequence of each assignment and pre-order required parts and materials.
• Perform preventative maintenance, inspections, and corrective repairs safely and effectively.
• Complete all work to manufacturer requirements and ensure proper cosmetic condition after repairs.
• Return unused parts in accordance with DEUTZ Power Center return guidelines.
• Maintain a clean, safe work area and support a tidy, professional facility presentation.
• Accurately complete work orders and time sheets in a timely manner.
• Use the DEUTZ Service Department ticket system to verify repair accuracy and obtain approvals.
• Keep your vehicle parts inventory at levels that enable first-call completions and support local parts sales.
• Follow all DEUTZ policies and procedures, with particular attention to travel and company credit card use.
• Assist with filing warranty claims and customer invoices.
• Maintain and clean service trucks to meet DOT requirements.
• Collaborate closely with the Service Supervisor, Parts Department, Customers, New Engine Sales, and Engineering/Warranty.
• Other duties as assigned.

• Resourceful problem solver who works well independently and in a team environment.
• Personable, reliable, ethical, and detail-focused with a strong work ethic.
• Clear communicator—written, in person, and over the phone.
• Comfortable using computers and portable diagnostic tools.
• Experienced with NG/CNG systems and Tier 3–4 emissions (strongly preferred).
• Capable of building deep product knowledge of DEUTZ diesel engines.
• Meets local/state and company requirements to operate a company-assigned service vehicle.
• Owns a core set of tools; key DEUTZ tools will be provided.

• 3–4 years as a shop technician, 1–3 years as a field technician, or 1–2 years as a remote technician.
• High school diploma or GED.
• Ability to maintain DOT medical card status.
• Valid driver’s license and insurability under company policy.

• Two years of diesel engine experience.
• 2–5 years of construction equipment repair experience.
• Proficiency with Serdia, Serpic, Fieldaware, Microsoft Word, and Excel.
• Training/certifications in heavy equipment and diesel engine repair.

Approximately 100% domestic and international travel within the region, based on business needs.

• Manufacturing assembly and warehouse settings.
• Exposure to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures.
• No A/C.

Individual Contributor

• Construction Equipment Maintenance
• Hydraulics Experience
• Diesel Engine Systems
• Field Service Readiness
• Diesel & Heavy Equipment Systems