Skills Trainer - Serenity Place South

Skills Trainer – Sub Acute

Classification: Non-Exempt

Reports to: Program Director

Date: March 2024

At Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and cultural values of communication, compassion, integrity, respect, and excellence. We are committed to providing opportunities that help staff grow, enhance their skill sets, and pursue professional development and career pathways within the organization.

The Skills Trainer will provide support, skill training, and one‑on‑one supervision to clients admitted to the Subacute Crisis residential facility. The Skills Trainer will maintain case records and documentation per Volunteers of America Northern Rockies policies and procedures and coordinate facility operations and client needs with other staff.

• Provide support, supervision, activities, and skills training individually and or in group settings outlined in the treatment plan, including coping skills, self‑care, social interaction skills, illness management, crisis management, daily living activities, community awareness, incoming/outgoing residence transitional support, etc.
• Assist in preparing materials for the day treatment process, e.g., preparing copies and packets, preparing group room, and cleaning and organizing workspace.
• Cleans program facilities/areas as needed or assigned.
• Provide medication monitoring of clients following medical policies and procedures.
• Provide basic risk assessment and immediate referral to program coordinator, primary clinician, or on‑call staff for expanded risk assessment and intervention.
• Provide for clients’ life/medical safety, behavioral control, and crisis prevention activities within scope of practice and contact supervisors, primary clinicians, and appropriate emergency services.
• Contact clinical staff to intervene in situations requiring professional support, increased intervention, alternative placement, or level of care.
• Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients according to program needs.
• Transport clients to access services and appointments as authorized by program needs and treatment plan.
• May administer drug and alcohol screens/tests as needed and authorized by clinical staff or primary therapist.
• Participate as a team member of the client’s care team.
• Utilize assessments with clients as outlined in the program, such as the DLA‑20, PHQ‑9, GAD‑7, MIS, LOCUS, SOWS, or CIWA.
• Maintain case records and other documentation as outlined in agency policies.
• Familiarize themselves and comply with all Volunteers of America Northern Rockies policies and procedures for the programs they will be working on.
• Participate in all supervision, staff meetings, and training required by supervisor and organization.

• Crisis management
• Ability to work with multiple staff, clients, and agencies.
• Proficiency with Microsoft Office Software:
  Outlook, Word, Excel
• Able to meet tight deadlines under pressure.
• Organization skills
• Ability to work both independently and as part of a team.
• Practical oral and written communication skills
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values.

This position has no direct supervisory responsibilities.

This job operates in a residential facility environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities this job requires include close vision and the ability to adjust focus. Lifting files, opening filing cabinets, and bending or standing on a stool as necessary are among the typical tasks.

Some travel is required for this position.

• High School Diploma or GED
• Must possess and maintain a valid driver's license
• Must…