Tmc Specialist

Open Until Filled

The Technical Operations Technician I is critical to ensuring effective management of the transportation network. It is responsible for directing maintenance employees for snow removal and other critical tasks, operating variable speed limit signs, evaluating road and traffic condition reports and traffic incidents over the phone, radio and computer networks, and conveying this information to the public through roadside, pre-trip and in-vehicle systems.

Ability to quickly learn new programs and adapt to software updates. The position is also responsible for acting as an intermediary between employees and department and trains new employees in all aspects of the TMC.

$2,000 Hiring Bonus (eligibility details in Notes Section)

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE!  for detailed information, or you can watch this short video to learn about our benefit package! Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: (Use the "Apply for this Job" box below)..gov

777-4455 or amy.vigil1

• Provide critical safety information concerning Wyoming roadways 24 hours per day
• Provide direction and assistance related to the operations of WYDOT's Transportation Management Center (TMC) to other operators on a shift
• Provide a great deal of judgment and to draw information from various sensors (weather, speed, visibility, traffic volume, webcams, etc)
• Provide personal reports of plow operations, maintenance foremen and volunteer citizens.
• General understanding of the basic function of each ITS device
• Maintains thorough knowledge in the operations of ITS devices, radio communications and procedures necessary to dispatch maintenance crews.
• Monitor the health of individual plow operations by tracking vehicles, and making verbal contacts over the radio system.
• Perform timely updates in the following call lists, snow plans, and any additional information required by the districts
• Assist the lead operator with assigning duties to shift workers including radio responsibilities.
• Responsible for posting of information to various systems, and communication with internal and external partners.

Applicant must be able to type 35 wpm

• Knowledge of ITS devices used by WYDOT.
• Ability to multi-task in a fast-paced environment under stressful situations; ability to adjust readily to changing priorities.
• Ability to learn new computer programs while having experience with common computer programs such as Microsoft Office.
• Ability to read, interpret, and communicate technical information.
• Ability to solve problems, prioritize duties, and complete required tasks effectively.
• Knowledge of troubleshooting techniques to resolve operational and technical issues.
• The ability to gather relevant information from a variety of sources and disseminate that information accordingly.
• Demonstrate effective written and verbal communication skills, including proper English diction, grammar, and spelling.

Education: Associate's Degree

Experience: 0-2 years of progressive work experience (typically in Technical Operations)

OR

Education & Experience Substitution: 2-4 years of progressive work experience (typically in Technical Operations)

Certificates, Licenses, Registrations: None

• Must have the ability to work calmly and efficiently during high-stress times and with life-threatening situations
• Must be able to work weekends and holidays
• This is a shift work position; employees will be required to work rotating shifts and extended shifts at any time of the day or evening at the supervisor's discretion.

• FLSA:
  Non-exempt
• Qualifying eligibility and criteria for the hiring bonus
  • Temporary employees accepting a full-time permanent position.
  • Current employees accepting a promotional opportunity - recruitment must have been…