TMC Operator

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

If you are interested in an exciting, fast-paced career with the Wyoming Department of Transportation (WYDOT), look no further! WYDOT's Transportation Management Center (TMC) is seeking a contract full-time TMC Operator located in Cheyenne, Wyoming. This is a shift work position; employees will be required to work rotating shifts and extended shifts at any time of the day or evening at the discretion of the supervisor.

This position provides safety-related information to the traveling public using numerous delivery mechanisms to reduce crashes, closures, and fatalities while improving the efficiency of Wyoming highways.

Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only seven states with no state income tax.

Human Resource Contact:  or amy.vigil1

ESSENTIAL FUNCTIONS:

• Provides clear and concise safety information concerning Wyoming roadways 24 hours per day
• Draws information from various sensors (weather, speed, visibility, traffic volume, webcams, automated vehicle location systems, etc.) as well as from personal reports of plow operators, maintenance foremen, and volunteer citizens
• Gather information from reports that are relayed to other WYDOT personnel, other state DOTs, the Wyoming Highway Patrol, and to the traveling public
• Relays information via ITS devices (dynamic message signs, highway advisory radios, variable speed limit signs, flashing beacon systems, etc.) as well as web and phone-based systems and direct communications
• Uses experience and knowledge of Wyoming's transportation system during normal operations and takes direction from lead operators during complex operational scenarios

PREFERENCES/AGENCY REQUIREMENTS:

Preference will be given to those with one (1) year of Technical Operations work experience. Applicant must be able to type 35 words per minute.

KNOWLEDGE:

• Knowledge of Wyoming's transportation system
• Ability to multi-task in a fast-paced environment under stressful situations; ability to adjust readily to changing priorities
• Ability to learn new computer programs while having experience with common computer programs such as Microsoft Office
• Ability to read, interpret, and communicate technical information
• Ability to solve problems, prioritize duties, and complete required tasks effectively
• Knowledge of troubleshooting techniques to resolve operational and technical issues
• Ability to gather relevant information from a variety of sources and disseminate that information accordingly
• Demonstrate effective written and verbal communication skills including proper use of English diction, grammar, and spelling
• Ability to make decisions independently, as necessary, using the best available information at the time
• Ability to be organized, responsible, and timely
• Excellent customer service skills

MINIMUM QUALIFICATIONS:

Education: High School Diploma

Experience: 0-2 years of progressive work experience in (typically in Technical Operations) or 1-3 years of progressive work experience in (typically in Technical Operations).

Certificates, Licenses, Registrations: None

PHYSICAL

WORKING CONDITIONS:

• This position requires the employee to sit for an extended period of time to perform the work. However, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Must have the ability to work calmly and efficiently during high-stress times and with life-threatening situations
• Ability to work on weekends, holidays, and for extended hours during the week. This may include serving in an "on-call" capacity during TMC hours of operation
• This is a shift work position; employees will be required to work rotating shifts and extended shifts at any time of the day or evening at the discretion of the supervisor

NOTES:

• FLSA:
  Non-exempt
• The Wyoming Department of Transportation is a Drug-Free Workplace
• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

045-Wyoming Department of Transportation - Chief Technology Officer - GIS/ITS

to view the State of Wyoming Classification and Pay Structure.

URL:

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.