Transportation Management Center Operator

Job Title

TMC Operator

Open Until Filled

General Description:

If you are interested in an exciting, fast-paced career with the Wyoming Department of Transportation (WYDOT), look no further! WYDOT's Transportation Management Center (TMC) is seeking a full-time TMC Operator located in Cheyenne, Wyoming. This is a shift work position; employees will be required to work rotating shifts and extended shifts at any time of the day or evening at the discretion of the supervisor.

This position provides safety-related information to the traveling public using numerous delivery mechanisms in order to reduce crashes, closures, and fatalities while improving the efficiency of Wyoming highways. This position offers:

• $2,000 Hiring Bonus See notes for eligibility
• Culture of public service and a commitment to work/life balance

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement
  - Pension and 457B plans that help you build a secure future
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE!  for detailed information, or you can watch this short video to learn about our benefit package!

Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only seven states with no state income tax.

Human Resource Contact:  or amy.vigil1

Essential Functions:

• Provides clear and concise safety information concerning Wyoming roadways 24 hours per day
• Draws information from various sensors (weather, speed, visibility, traffic volume, webcams, automated vehicle locations systems, etc.) as well as from personal reports of plow operators, maintenance foremen, and volunteer citizens
• Gather information from reports that are relayed to other WYDOT personnel, other state DOTs, the Wyoming Highway Patrol, and to the traveling public
• Relays information via ITS devices (dynamic message signs, highway advisory radios, variable speed limit signs, flashing beacon systems, etc.) as well as web and phone-based systems and direct communications
• Uses experience and knowledge of Wyoming's transportation system during normal operations and takes direction from lead operators during complex operational scenarios

Preferences/Agency Requirements:
Preference will be given to those with one (1) year of Technical Operations work experience. Applicant must be able to type 35 words per minute Knowledge:

• Knowledge of Wyoming's transportation system
• Ability to multi-task in a fast-paced environment under stressful situations; ability to adjust readily to changing priorities
• Ability to learn new computer programs while having experience with common computer programs such as Microsoft Office
• Ability to read, interpret, and communicate technical information
• Ability to solve problems, prioritize duties, and complete required tasks effectively
• Knowledge of troubleshooting techniques to resolve operational and technical issues
• Ability to gather relevant information from a variety of sources and disseminate that information accordingly
• Demonstrate effective written and verbal communication skills including proper use of English diction, grammar, and spelling
• Ability to make decisions independently, as necessary, using the best available information at the time
• Ability to be organized, responsible, and timely
• Excellent customer service skills

Minimum Qualifications:

Education:

High School Diploma

Experience:

0-2 years of progressive work experience in (typically in Technical Operations) OR Education & Experience Substitution: 1-3 years of progressive work experience in (typically in Technical Operations) Certificates, Licenses, Registrations:
None

Physical

Working Conditions:

• This position requires the employee to sit for an extended period of time to perform the work. However, there may be some walking, standing, bending, carrying light items, driving an…