Manager, Digital Products

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

The Manager, Digital Products role is a hands‑on, functional leader within the ZS Digital Product’s team. In this role, you will work closely with clients and cross‑functional teams to design, implement, and optimize digital products and solutions that drive business outcomes. You will focus on understanding client needs, shaping product strategies, and delivering digital products – from discovery through execution and go‑to‑market.

You will be accountable for leading large digital products & programs for clients in healthcare, payers, providers, and Life Sciences.

This is a leadership role contributing to building the Product Management function within the Product Management practice across these dimensions: mentoring and growing people, continuous improvement of our Product Management methods and tool kit, client thought leadership, client business development (proposals, RFPs), etc.

We are looking for candidates that are boundary spanner and critical thinkers and can lead execution across all phases of the product lifecycle.

• Set and drive product strategy
  • Establish and align the product vision, roadmap, and priorities with business and client objectives, ensuring scalability and strategic fit
  • Guide teams through structured discovery processes to validate opportunities and align solutions with business needs
• Lead product execution and delivery
  • Oversee product lifecycle management from ideation to build, bringing together business, user, and technical needs
  • Work with the team to ensure product requirements are effectively translated into well‑defined user stories, acceptance criteria, and product backlogs
  • Define success metrics and drive team accountability for achieving key outcomes
• Stakeholder management and communication
  • Act as a primary liaison between clients and ZS cross‑functional teams and ensure alignment and buy‑in on product goals
  • Communicate product vision, roadmap progress, and key insights to leadership and clients with clear and compelling storytelling
  • Facilitate executive and cross‑functional meetings, driving clarity, decision‑making, and prioritization of key initiatives
• Mentorship, team leadership, and capability building
  • Provide coaching and mentorship to product team members and support their skill development and career growth
  • Help establish and evangelize best practices in product management across client and ZS
  • Drive a product‑led/customer‑centric culture in the work we do
• Market and innovation leadership
  • Stay ahead of industry trends, competitive dynamics, and emerging technologies
  • Contribute to thought leadership on product management topics, client impact studies and transformation to the product model
  • Guide teams in leveraging AI, data, and automation to enhance our offerings

• Bachelor’s Degree. Master’s Degree highly desired or equivalent experience
• 12+ years of experience in product management or similar functions
• Experience working in a client‑facing, consulting environment and in/with Lifesciences, Payers, or Provider clients
• High energy level, with strong facilitation, verbal & written communication skills, strong organization, project management and prioritization skills
• Ability to travel as needed

ZS offers a comprehensive total rewards package including health and well‑being, financial planning, annual leave, personal growth…