Provider Relations Administrator

Independent Physician Association (IPA) Full-Time | Incentive-Based Compensation

We are seeking a dynamic, driven, and relationship-focused professional to join our team as a Provider Relations & Account Manager. This individual will serve as the primary liaison between our IPA and the provider community, with a dual focus on strengthening existing relationships and driving strategic network growth.

The ideal candidate is proactive, personable, and highly motivated—someone who thrives in the field, builds trust quickly, and consistently delivers measurable results. This role is essential in ensuring provider satisfaction while expanding and enhancing our IPA network.

Our partnership with Physicians Accountable Care Trust (PACT) was founded in 2019 by Dr. Luis Salazar, Consuelo Salazar and Chris Zaenger with a mission to protect and preserve physician independence and create greater transparency. What began as a grassroots response to mounting system pressures—such as mandated EMR transitions—quickly evolved into a broader effort to empower physicians through strategic alignment, transparent contracting, and practice autonomy.

In 2022, the PACT team attended the TIPAA conference in Florida, where they connected with Luis Ramirez and began a collaborative effort to pursue direct contracts with payers—laying the groundwork for a more physician-driven approach to care delivery. In 2023, Michael and Marissa Guarino joined the leadership team, bringing with them decades of success in building large-scale provider networks and value-based care strategies.

Their addition to PACT marks an exciting new chapter as we prepare for a strong launch in the second half of 2025 and a solid 2026 marked by enhanced payer agreements, network growth, and expanded opportunities for independent practices.

• Build, strengthen, and maintain relationships with existing IPA providers through regular on-site visits and ongoing communication.
• Understand provider needs, operational challenges, and practice dynamics to resolve concerns promptly and professionally.
• Serve as the primary point of contact for provider inquiries, onboarding support, and ongoing engagement.

• Develop and execute strategic outreach plans to recruit new physicians and medical groups into the IPA.
• Conduct daily outreach, including a required number of cold calls and outbound contacts, to identify prospective providers.
• Represent the IPA at conferences, trade shows, community events, and professional gatherings to expand visibility and build strong partnerships.
• Conduct market research to identify high-value targets, referral patterns, and competitive opportunities for network growth.

• Secure all necessary onboarding documents and provider information required for IPA enrollment.
• Coordinate with credentialing teams to collect, verify, and submit required documentation to ensure timely provider activation.
• Track onboarding progress and maintain organized records for all prospective and newly contracted providers.

• Collaborate with internal teams to develop marketing strategies that support membership growth and provider engagement.
• Create and support development of marketing collateral including brochures, presentations, digital content, and outreach materials.
• Utilize various marketing platforms—social media, email campaigns, digital outreach—to increase brand presence in the provider community.

• Work independently, with full ownership of assigned territories, growth goals, and provider accounts.
• Maintain weekly activity logs, pipeline reports, and outreach metrics to track progress against performance expectations.
• Always represent the IPA professionally and uphold the organization’s values and reputation.

• Proven experience in sales, account management, provider relations, or marketing, preferably within the healthcare industry.
• Demonstrated success in achieving sales targets, network expansion goals, or similar membership-based growth objectives.
• Exceptional interpersonal,…