Support Service Coordinator

Opening Date: 12/30/2025
Closing Date: 01/13/2026

Agency:
Department of Human Services
Class

Title:

SUPPORT SERVICE COORDINATOR I – 44221
Salary: $4,227 – $5,607 per month ($50,724 – $67,284 per year)
Job Type: Salaried
Category:
Full Time
County:
Cook

Number of Vacancies : 1
Bargaining Unit Code: RC009 Institutional Employees, AFSCME

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

The Division of Behavioral Health and Recovery is seeking to hire a Support Service Coordinator I for the Chicago-Read Mental Health Center located in Chicago, Illinois to plan, schedule, and direct housekeeping functions on an assigned shift. Provides working coverage as staffing indicates and prioritizes actual work as to where and what to clean. Submits written reports to the supervisor documenting conditions, problems or special circumstances.

Serves as designated lead worker. Attends DHS and Chicago-Read Mental Health Center (CRMHC) mandatory training and participates in specific housekeeping training to remain current with new housekeeping processes and procedures.

• Plans, schedules and directs housekeeping functions on an assigned shift at Chicago-Read Mental Health Center.
• Instructs staff how to use equipment, proper housekeeping, and safety procedures.
• Serves as designated lead worker.
• Serves as a resource for questions/problems.
• Distributes and requisitions supplies.
• Attends Department of Human Services (DHS) and Chicago-Read Mental Health Center (CRMHC) mandatory training and participates in specific housekeeping training to remain current with new housekeeping processes and procedures.
• Performs other above duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two years of experience, such as could be gained at the Support Service Provider level in one of the support service functional areas to which assigned.

• Requires the ability to utilize office equipment, including personal computers and various software programs including email.
• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

* All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

2:00pm-10:00pm, 30 minute unpaid lunch, Wk 1:
Tues/Sat off Wk 2:
Sun/Thurs off repeats every 14 days

4200 N Oak Park Ave, Chicago, Illinois, 60634

DHS.Hiring Unit

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill®Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)